Public Safety Training Program Manager

Children's Wisconsin; Milwaukee (WI); On-site; USD 75,000 - 95,000; Full time

Job summary

Children's Wisconsin is seeking a Public Safety Training Program Manager to lead development, delivery, and oversight of training for Security Services staff. The role ensures compliance, maintains records, and partners with leaders to support staff development and emergency preparedness.

The position requires 5+ years in a related public safety environment, with supervisory experience, and the ability to coordinate across facilities.

Qualifications

• High School Diploma or GED/HSE required.
• BLS Certification for Healthcare Provider is required.
• FEMA ICS 100/ ICS 200 and NIMS 700 training in required timeframe.
• Valid Wisconsin driver’s license and insurable driving record.

Responsibilities

• Develop, implement, and deliver Security Services onboarding and ongoing training.
• Maintain training records, certifications, and compliance documentation.

Skills

Leadership

Training delivery

Communication

Crisis intervention

Security operations

Education

High School Diploma

BLS Certification

FEMA ICS 100/200/NIMS 700

Driver's license

Tools

Microsoft Office

Training systems/tech

Job description

At Children’s Wisconsin, we believe kids deserve the best.Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/POSITION SUMMARY:The Public Safety Training Program Manager leads the development, delivery, and oversight of training programs for Security Services staff. This role ensures training compliance, maintains certification records, supervises trainers and instructors, delivers new hire orientation and ongoing education, and partners with leaders to support staff development, emergency preparedness, and organizational safety initiatives.SCHEDULE EXPECTATIONS:Primarily weekday business hours with flexibility to support a 24/7 operation.May require evenings, nights, weekends, holidays, and occasional overtime.Travel between facilities and external training locations may be required.WHAT YOU'LL NEED:EDUCATION/ CERTIFICATION/ LICENSEREQUIRED:High School Diploma, GED, or HSEDBLS - Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety CouncilValid WI driver's license , acceptable driving record, ability to be insured by CHHS CarrierMarcus Crisis Prevention Program (MCPP) Trainer - Marcus Autism Center (or ability to obtain)Ability to complete FEMA ICS 100, ICS 200, and NIMS 700.Ability to obtain Vistelar Workplace Violence Prevention and Intervention , or equivalent Train-the-Trainer certification within one year of hire.PREFERRED:Associate Degree or completion of 30 college credits in Criminal Justice, Education, or a related fieldEXPERIENCEREQUIRED:5+ years of experience as a uniformed officer in healthcare security, corporate security, law enforcement, military, or related public safety environment2+ years of experience leading the development and delivery of professional training programs, preferably within security, law enforcement, or public safetyPREFERRED:Experience in Mental Behavioral Health (MBH), Trauma-Informed Care (TCI), and/or Crisis Intervention (CI) programmingPrior supervisory experienceKnowledge of organizational development, curriculum design, training evaluation, and needs assessment methodologiesPHYSICAL REQUIREMENTSFrequent standing, walking, and movement throughout hospital and off-site locations.Ability to conduct classroom, hands-on, and scenario-based training.Ability to demonstrate physical intervention, defensive tactics, and de-escalation techniques.Ability to lift and carry up to 25 pounds.Ability to respond to emergencies and participate in drills and exercises.Ability to travel between campuses and training locations.WHAT YOU'LL DO:Develop, implement, and deliver Security Services onboarding, annual, and ongoing training programs.Maintain training records, certifications, compliance documentation, and reporting.Supervise and develop trainers and instructors.Coordinate security and workplace safety training across the organization.Conduct training needs assessments and evaluate program effectiveness.Support emergency preparedness drills, exercises, and after-action improvements.Coordinate external training opportunities, travel, and certification tracking.Assist with policy and procedure development and operational support.Support recruitment, onboarding, performance management, and staff development.WHAT WOULD BE HELPFUL TO KNOW:Knowledge of security, public safety, or law enforcement operations.Knowledge of adult learning principles, curriculum development, lesson planning, and training delivery.Strong leadership, coaching, communication, presentation, and facilitation skills.Ability to supervise trainers, manage projects, maintain records, and monitor compliance.Strong critical thinking, problem-solving, organizational, and time management skills.Proficiency with Microsoft Office and training-related technology systems.Ability to work effectively with diverse populations and stakeholders.Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.Certifications/Licenses:BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License Driver's License - State of Wisconsin, Marcus Crisis Prevention Program (MCPP) Trainer - Marcus Autism Center