Public Safety Telecommunicator (Office Automation)
United States Army Installation Management Command (DOA)
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Job summary
The United States Army Installation Management Command (DOA) is seeking a Public Safety Telecommunicator at Fort Huachuca, AZ to dispatch Fire, EMS, and Law Enforcement responders. You will monitor alarms, activate Mass Notification Systems, and provide initial incident command support while coordinating with responding units.
Position is full-time at GS-7 level with relative duties and shift requirements. Incentives may be authorized; relocation expenses may be reimbursed in accordance with
Job description
About the Position: Serves as a Public Safety Telecommunicator (Office Automation) for dispatching Fire, Emergency Medical Services (EMS), and Law Enforcement (LE) responders, monitoring alarms and activating Mass Notification Systems in Army Garrison Public Safety Answering Points/911 Centers.
Incentives MAY be authorized for highly qualified candidates. See "additional information"
1 vacancy in the following location:
Fort Huachuca, AZ
No matching locations found.
Telework eligible: No
Remote job: No
Relocation expenses reimbursed: Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
$51,417 - $66,843 per year
GS 7
None
Full-time
Not required
Permanent
- 2151 Dispatching
No
This job is in the Competitive Service
Yes
No
Not Required
- Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
- Suitability/Fitness
No
Some jobs require financial disclosure to identify conflicts of interests.
CHDE-27-13079613-DE
887116600
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
- Provide emergency services to the public by answering emergency 911 calls and responding with appropriate personnel and equipment.
- Provide initial incident command support until responding emergency units arrive on scene.
- Responsible for caller interrogation to determine the problem and the nature of the call.
- Identify nature of emergency, level of response required based on local protocols, and provide any additional information to the responding units.
- Monitor computerized fire alarm system and other alarm systems such as Joint Capabilities Integration Development System (ICIDS) alarm systems.
- Maintain an accurate status of all emergency response equipment and personnel to ensure prompt and accurate response.
- Operate Computer Aided Dispatching (CAD) system, telephones, radios, and station alert systems.
- Provide emergency medical dispatching assistance to callers with medical emergencies.
Conditions of employment
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- Within 16 weeks from the date of employment, will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of E911 and Computer Aided Dispatch (CAD).
- Within 16 weeks from the date of employment, will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of Land Mobile Radio and station alerting software and equipment.
- Required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regular scheduled time.
- May be required to wear a uniform.
- Incumbent must be a qualified typist. (40 wpm).
- Incumbent must pass a pre-employment; fingerprint based criminal history investigation for any location that accesses Criminal Justice Information Systems.
- The incumbent is required to obtain and maintain a valid state driver’s license.
- The incumbent is required to obtain and maintain certification in: Cardiopulmonary Resuscitation (CPR). Emergency Medical Dispatch based on the program standards at the location assigned.
- Must complete the Department of Defense Telecommunicator I and II or equivalent based on the program standards at the location assigned.
- Incumbent must complete State National Crime Information Center (NCIC) certification based on assigned location.
- Incumbent must complete the National Incident Management System (NIMS) IS 100,300, 700, 800, and 907 courses.
- Continuous current certification is a condition of employment. Must attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements.
- Occasional temporary duty travel (TDY) may be required.
- Position is subject to shift work where the incumbent is required to work an alternate, rotating work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays).
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience.
Specialized Experience required at the GS-07 level:
One year of specialized experience which includes: 1) Answering emergency and/or non-emergency calls for police, fire, medical or ambulance assistance; 2) Dispatching emergency personnel AND vehicles; and 3) Operating automated systems, emergency dispatching and communications equipment. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted.
In addition to the requirements above, this position requires a typing proficiency of at least 40 word per minute (WPM) based on a 5 minute sample with 3 or fewer errors.
This job does not have an education qualification requirement.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- You will be required to provide proof of U.S. Citizenship.
- This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
- Direct Deposit of Pay is required.
- Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
- If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
- This is a Transportation and Distribution Management Career Program position aligned under the Logistics Career Management Directorate.
- Multiple positions may be filled from this announcement.
- Salary includes applicable locality pay or Local Market Supplement.
- When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
- Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
- Recruitment and Relocation incentives MAY be authorized.
- Student loan repayment MAY be authorized.
- Salary negotiations for those candidates who are new to federal service MAY be authorized.
- Credit for prior non-federal work experience and certain military service for determining annual leave accrual rate MAY be authorized.
++Reasonable Accommodation (RA) Requests++ : If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading Comprehension
- Self-Management
- Stress Tolerance
- Teamwork
Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.
- Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
- Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
- Qualified. Candidates in this category meet the minimum experience requirements for the announced position.
You may claim Military Spouse preference.
You may claim Priority Placement Program (PPP) preference.
To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM’s Career Transition Resources website.
Website: https://portal.chra.army.mil/hr_public?id=app_inq
Address: FS-W6CFAA US ARMY IMCOM-USAG FT HUACHUCA
DO NOT MAIL
Fort Huachuca, AZ 85613
US
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973, as amended.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request
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