Public Safety Telecommunicator: 9-1-1 & Weather Ops

State of Illinois; Pontiac (IL); On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Vision insurance

Dental insurance

12 weeks maternity/paternity leave

Pension plan

Deferred compensation

12 sick days annually

10–25 vacation days depending on years

3 personal days pro-rated

13–14 paid holidays

Job summary

The Illinois State Police Division of Statewide 9-1-1 is seeking a detail‑oriented Telecommunicator Specialist to join our team. The Telecommunicator operates a multi‑channel trunked radio network to receive, monitor, and transmit critical information for law enforcement and emergency operations.

Working at a multi‑terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations.

Qualifications

• Successful completion of the ISP Telecommunicator Trainee Program.
• Valid LEADS Full Access Certification.
• Preferred: at least six months telecommunications experience.
• Preferred: experience using multiple monitors.
• Preferred: experience with law enforcement computer systems (LEADS, CAD, NLETS, NCIC, FOID, CCH).
• Preferred: experience operating a multiple-terminal console configuration.
• Preferred: experience obtaining/providing information via telephone or two-way radio.
• Preferred: completing training or online courses via computer or a web-based system.

Responsibilities

• Under general supervision, receives, monitors, and transmits information using a multi-channel trunked radio network.
• Operates a multi-terminal console with multiple databases and messaging systems to relay police and emergency communications.
• Answers calls from the public (emergency and non-emergency) and coordinates responses.
• Monitors Doppler weather data via NAWAS and relays weather information to the National Weather Service.
• Performs other duties as required.

Skills

Telecommunications experience

Multiple monitors

Law enforcement computer systems

Multi-terminal console

Telephone/two-way radio information

Online training/courses

Tools

LEADS

CAD

NLETS

NCIC

FOID

CCH

Job description

The Illinois State Police Division of Statewide 9-1-1 is seeking a detail‑oriented Telecommunicator Specialist to join our team. The Telecommunicator operates a multi‑channel trunked radio network to receive, monitor, and transmit critical information for law enforcement and emergency operations.

Working at a multi‑terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations.