ILLINOIS STATE POLICE TELECOMMUNICATOR SPECIALIST

State of Illinois; Collinsville (IL); On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Deferred compensation

Paid sick days

Paid vacation days

Paid personal days

Paid state holidays

Job summary

The Illinois State Police in Illinois seeks a detail‑oriented Telecommunicator Specialist to operate a multi‑channel radio network and monitor databases for law enforcement and emergency operations. You will relay information between mobile units and base stations, answering emergency and non‑emergency calls from the public.

The role requires completion of the Telecommunicator Trainee Program and LEADS Full Access Certification, with preferred experience in telemetry, multiple monitors, and law

Qualifications

• Completion of the Telecommunicator Trainee Program.
• Valid LEADS Full Access Certification.
• 6+ months of Telecommunications experience preferred.
• 6+ months of multi-monitor operation preferred.
• Experience with law enforcement computer systems (LEADS/CAD/NLETS/NCIC/FOID/CCH).
• 6+ months operating a multi-terminal console preferred.
• 6+ months experience providing information via phone or radio.
• Online training/course completion preferred.

Responsibilities

• Operate a multi-channel trunked radio network to receive, monitor, and transmit information.
• Utilize a multi-terminal console to relay messages between units and base stations.
• Answer emergency and non-emergency calls from the public.
• Monitor Doppler weather data via EmNet and relay to NWS/NAWAS.
• Perform other duties as required.

Skills

Telecommunications experience

Multi-monitor usage

Information gathering

Tools

LEADS Certification

CAD/NLETS/NCIC knowledge

Job description

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ILLINOIS STATE POLICE TELECOMMUNICATOR SPECIALIST

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:59145
Opening Date: 10/23/2026
Closing Date: 10/23/2026
Agency: Illinois State Police
Class Title:ISP TELECOMMUNICATOR SPECIALIST (21901)
Skill Option:None
Bilingual Option:None
Salary: Anticipated Starting Salary $5,572 monthly; Full Range $5,572 - $7,898 monthly
Job Type: Salaried
Category:Full Time
Number of Vacancies: 4
Bargaining Unit Code:RC014 Clerical Employees, AFSCME
Merit Comp Code:
Work Hours: Indeterminate
Anticipated Hybrid Work Schedule Availability: Not available, fully in office
Headquarter Location: 1100 Eastport Plaza Dr, Collinsville, Illinois, 62234
Work County: Madison
Agency Contact: ISP.Jobpostings @illinois.gov

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview:

The Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail‑oriented and service‑focused Telecommunicator Specialist to join our team. The Telecommunicator operates a multi ‑ channel trunked radio network to simultaneously receive, monitor, and transmit critical information for law enforcement and emergency operations. Working at a multi ‑ terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations. This position answers and responds to emergency, non ‑ emergency, and 9 ‑ 1 ‑ 1 calls from the public. It also monitors Doppler weather data via the National Weather System EmNet platform and gathers weather ‑ related information from local agencies for relay to the National Weather Service through the National Warning System (NAWAS). The Telecommunicator ensures timely, accurate information flow to support public safety and coordinated emergency response. ISP encourages all those who qualify to apply!

The Illinois State Police offers a robust benefit package including:

• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen-Fourteen (13-14) paid state holidays annually.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger and something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule and flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Under general supervision, utilizing a multi-channel trunked radio network system simultaneously receives, monitors, and transmits information.
• Operates a multiple-terminal console configuration over which multiple databases and messaging systems are utilized to transmit and receive police business and emergency messages between mobile and other base stations.
• Answers and acts upon incoming telephone calls, i.e., emergency, non-emergency, 9-1-1, from the public.
• Monitors live satellite Doppler Weather System via National Weather System EmNet weather computer system and gathers information from county and local police agencies for relay to the National Weather Service via the National Warning System (NAWAS) shared telephone hotline.
• Performs other duties as required or assigned.

Minimum Qualifications

• This position requires successful completion of the Telecommunicator Trainee Program.
• This position requires valid and active Law Enforcement Agencies Data System (LEADS) Full Acccess Certification.

Preferred Qualifications

• Prefers at least six (6) months of Telecommunications experience.
• Prefers at least six (6) months of experience using multiple monitors simultaneously.
• Prefers at least six (6) months of experience with law enforcement computer systems (such as LEADS, CAD, NLETS, NCIC, FOID, CCH) and law enforcement terminology and concepts.
• Prefers at least six (6) months of experience operating a multiple-terminal console configuration.
• Prefers at least six (6) months of experience with obtaining and providing information via a standard telephone or two-way radio.
• Prefers at least six (6) months of experience with completing training or online courses via computer or a web-based computer system.

Conditions of Employment

• Ability to pass an Illinois State Police background check and drug screening.
• Requires possession of a valid LEADS operator certificate.
• Requires a clear speaking voice.
• Must be able to work assigned shifts, weekends, and holidays.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).