Emergency Communications Dispatcher

State of Illinois; Springfield (IL); On-site; USD 62,000 - 88,000; Full time

Job summary

The Illinois State Police (ISP) Division of Statewide 9-1-1 seeks a detail-oriented Telecommunicator Specialist to join our team in Springfield. The telecommunicator operates a multi-channel trunked radio network, transmits critical information, and answers emergency and non-emergency calls from the public.

You will monitor weather data via the NWS NAWAS/EmNet, relay information to the National Weather Service, and coordinate with local agencies to support public safety.

Qualifications

• Requires completion of the Telecommunicator Trainee Program.
• Requires LEADS Full Access Certification.
• Preferred experience with multiple monitors and law enforcement computer systems.

Responsibilities

• Operate a multi-channel trunked radio network to receive, monitor, and transmit information.
• Answer emergency and non-emergency calls from the public.
• Monitor Doppler weather data and relay information to the National Weather Service via NAWAS/EmNet.
• Coordinate with local agencies to support public safety and emergency response.
• Perform duties with accuracy and timeliness under supervision.

Skills

Telecommunicator training

LEADS experience

Multi-monitor operation

Law enforcement tech

Education

Telecommunicator Trainee Program

LEADS Full Access Certification

Tools

LEADS system

CAD

NLETS

Job description

The Illinois State Police (ISP) Division of Statewide 9-1-1 seeks a detail-oriented Telecommunicator Specialist to join our team in Springfield. The telecommunicator operates a multi-channel trunked radio network, transmits critical information, and answers emergency and non-emergency calls from the public.

You will monitor weather data via the NWS NAWAS/EmNet, relay information to the National Weather Service, and coordinate with local agencies to support public safety.