Public Safety Telecommunicator: 24/7 Emergency Dispatch

Town of Oro Valley; Tucson (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

80 hours administrative leave

80 hours sick leave

Signing bonus $5,000.01

Job summary

Town of Oro Valley is seeking a qualified Lateral Public Safety Telecommunicator to join the OVPD. The role involves handling 911 and non-emergency calls, dispatching units, and maintaining critical logs with confidentiality.

Two years of police dispatching experience is preferred, ACJIS certification or the ability to obtain it within six months is desirable, and Spillman CAD/Vesta E911 experience is valued. This is a full-time, on-site position with comprehensive benefits.

Qualifications

• Requires a high school diploma or GED.
• Two years of continuous police dispatching experience preferred.
• ACJIS certification or ability to complete one within 6 months.
• Desirable Spillman CAD and Vesta E911 experience.

Responsibilities

• Receives and responds to emergency and non-emergency calls via telephone, radio, and CAD systems.
• Dispatches units and coordinates with field personnel and agencies.
• Maintains logs and enters data while ensuring confidentiality.
• Rotating shift work including nights, weekends, and holidays.

Skills

calm under pressure

quick decision making

verbal and written communication

knowledge of dispatching procedures

Education

High school diploma or GED

ACJIS certification (or able to obtain within 6 months)

Tools

Spillman CAD

Vesta E911

Job description

Town of Oro Valley is seeking a qualified Lateral Public Safety Telecommunicator to join the OVPD. The role involves handling 911 and non-emergency calls, dispatching units, and maintaining critical logs with confidentiality.

Two years of police dispatching experience is preferred, ACJIS certification or the ability to obtain it within six months is desirable, and Spillman CAD/Vesta E911 experience is valued. This is a full-time, on-site position with comprehensive benefits.