Public Safety Support Services

South Holland Home, Llc; South Holland (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

The Village of South Holland, Illinois, is seeking a Public Safety Support Services Officer (P.S.S.S.), a civilian position assisting with traffic control, crowd management, first aid, and emergency planning under the Public Safety Support Services Director. This role emphasizes observation and reporting of conditions, coordination with police during events and incidents, and maintaining safety standards.

The position requires a high school diploma and offers opportunities to contribute to

Qualifications

• Minimum high school diploma required.
• Two years of college or equivalent preferred in criminal justice.
• Experience working with the public; law enforcement or emergency services experience preferred.
• Excellent communication and ability to work under pressure.

Responsibilities

• Assist and report emergencies and non-emergency conditions.
• Direct pedestrian and vehicular traffic; support crowd control.
• Provide first aid and shelter operations as needed.
• Assist in disaster or major incident operations.
• Act as liaison between community and Police Department.
• Monitor streets, signs, and report conditions affecting safety.

Skills

Communication

Public interaction

Emergency calmness

Following instructions

Observation/reporting

Education

High school diploma

Criminal justice coursework (2 years)

Job description

Public Safety Support Services (P.S.S.S.) – Officer

The Village of South Holland, Illinois, a leading suburb located 25 miles south of downtown Chicago with a population of approximately 22,000, is seeking Public Safety Support Services Officer.

POSITION:Public Safety Support Services Officer (P.S.S.S.)

WAGE : $60.89 for the first 3 hours | $15.39 /hour thereafter

Position Summary: Under supervision of the Public Safety Support Services Director, the Public Safety Support Services (P.S.S.S.) Officer is a position responsible for assisting, observing and reporting emergency and non-emergency conditions within the Village. This is a civilian, non-sworn, position with no law enforcement authority. P.S.S.S. Officers assist in duties such as directing pedestrian and vehicular traffic, crowd control, first aid, shelter operations, emergency planning, donation management and other duties as required during a disaster or major incident

• P.S.S.S. Officers primary purpose and role is to provide response in assistance to the Police Department for traffic control.


• Monitor order at parades, festivals, street fairs, and other special events.


• Act as a liaison between the community and the Police Department during their respective assignment.


• Within the scope of their duties, report conditions of streets, signs, curbs, sidewalks, obstructions of signs, signals, or vision; observe and report conditions conducive to crime or criminal activity; operate radio and telephone equipment.


• Provide support services to other departments, agencies, as assigned.


• Obey and adhere to all safety rules and established work practices.

Qualifications:

• Education:


• A minimum high school diploma


• Two years of college or equivalent, preferred in the course work of criminal justice


• Experience
  
  
  
  • Working with the public
  
  
  • Experience working in a law enforcement or emergency services environment is preferred
  
  
  
  


• Knowledge, Skills & Abilities:


• Advanced Communication skills


• Establish and maintain an effective working relationship with other Village employees and the public.


• Perform prolonged and strenuous work under adverse conditions.


• React quickly and calmly in emergencies.


• Understand and follow oral and written instructions.

Working Conditions:

• At times, the job may require prolonged standing, walking, sitting, typing, monitoring of a screen, etc. The job incumbent should exercise common sense and take necessary breaks, practice proper body alignment, and alert a supervisor of any discomfort.


• A well-groomed, professional appearance appropriate for the position and situations.

Organizational Health Leadership Requirements

• Assist in moving the Village forward through modeling behavior that is consistent with our Good to Great leadership philosophy, our “Three Pillars to Greatness” institutional values (which include our Five Key Traits), and the overall mission and vision as public servants.


• Carry out the “Organizational Health Plan,” which emphasizes the four disciplines of leadership both within and outside of your respective departments, through the building a cohesive leadership team, creating clarity, over-communicating clarity, and reinforcing clarity on a consistent basis.


• Demonstrate behavior that is consistent with the characteristics of a Level 5 Servant Leader by being authentic, vulnerable, accepting, present, useful, and ambitious first and foremost for the institution, not you.


• Maintain a positive public and professional image of the Village at all times, including professional attire in the performance of responsibilities.


• Perform all job duties in compliance with the established Code of Conduct and rules and regulations of the Village with the utmost of ethical standards and behaviors.


• Preserve the integrity and core values of our organization through the consistent use of our three strategic anchors in order to make intentional decisions that are in the best interests of the organization.

The Village of South Holland is an equal opportunity employer.