Public Safety Support Officer — Non-Enforcement Role

Tucson Police Department; Tucson (AZ); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Pension plan

Tuition reimbursement

Employee assistance

Job summary

Tucson Police Department is hiring a Community Service Officer to support non-emergency incidents and front-facing service at police facilities. You will assist in investigations, document handling, and community engagement while working under supervision.

This role requires flexibility for rotating shifts, including days, nights, weekends, and holidays. The position emphasizes customer service, safety awareness, and adherence to privacy and confidential information policies.

Qualifications

• High school diploma or equivalent.
• No experience required.
• Arizona Class D Driver License valid and unrestricted.

Responsibilities

• Investigates non-emergency crimes by interviewing witnesses and victims, dusting for fingerprints, and preparing reports.
• Responds to and investigates traffic collisions, securing the scene and documenting details.
• Provides frontline customer service at police facilities and answers inquiries.
• Conducts proactive patrols in parks and city areas; assists with missing person searches.
• Attends neighborhood meetings and recruiting events to engage with the community.
• Provides field training for new Community Service Officers.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Job description

Tucson Police Department is hiring a Community Service Officer to support non-emergency incidents and front-facing service at police facilities. You will assist in investigations, document handling, and community engagement while working under supervision.

This role requires flexibility for rotating shifts, including days, nights, weekends, and holidays. The position emphasizes customer service, safety awareness, and adherence to privacy and confidential information policies.