Public Safety Software Consultant II - Remote & Impactful

CentralSquare Technologies Career Center; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

CentralSquare Technologies Career Center is seeking a Public Safety & Justice software consultant to engage with customers on new implementations and service offerings. You’ll demonstrate solutions, manage configurations, and ensure high satisfaction as a subject matter expert.

The role requires travel as needed and the ability to collaborate with senior consultants and project managers to meet deadlines and deliver projects end-to-end in a fast-paced public sector environment.

Qualifications

• Proven customer engagement skills in software projects.
• Experience implementing complex software for public sector.
• Willingness to travel as needed.
• Strong communication and collaboration with PMs.

Responsibilities

• Assist customers with system configuration based on best practices and business requirements.
• Perform system demonstrations and assist with go-live review.
• Develop and maintain knowledge for configuring our software solutions.
• Provide follow-through on tasks and communications with the Project Manager and clients.
• Build and maintain strong relationships with customers.
• Work independently to meet deadlines and own issues and assignments.
• Collaborate with diverse teams and stakeholders internally and externally.
• Partner with senior consultants and Project Managers to align on delivery standards.
• Perform all other duties as assigned.

Skills

Customer engagement

Client-facing

Software implementation

System configuration

Job description

CentralSquare Technologies Career Center is seeking a Public Safety & Justice software consultant to engage with customers on new implementations and service offerings. You’ll demonstrate solutions, manage configurations, and ensure high satisfaction as a subject matter expert.

The role requires travel as needed and the ability to collaborate with senior consultants and project managers to meet deadlines and deliver projects end-to-end in a fast-paced public sector environment.