Public Safety Shift Lead — Estate & Museum Security

Winterthur Museum, Garden and Library; Wilmington (DE); On-site; USD 1,932,000 - 2,752,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) with employer match

Free museum admission for you and your

Job summary

Winterthur Museum, Garden & Library is seeking a Public Safety Shift Lead to supervise on-duty personnel and maintain safety across the 1,000-acre estate. You will oversee patrols, incidents, and daily operations while upholding exceptional customer service and professionalism.

The role requires leadership experience in public safety, strong communication skills, and the ability to coordinate emergency responses. Compensation ranges with experience and a generous benefits package are offered.

Qualifications

• Minimum of a high school diploma or equivalent with 3–5 years in public safety, security, or law enforcement, including leadership or supervisory experience.
• CPR/First Aid preferred; strong decision-making and calm demeanor under pressure.
• Ability to communicate clearly with the public and staff in dynamic environments.

Responsibilities

• Lead daily shift operations as part of the department’s frontline leadership team.
• Foster a professional, positive team environment focused on accountability and safety.
• Direct responses to incidents affecting guests, staff, or property and ensure policy compliance.

Skills

Leadership

Public safety

Communication

De-escalation

Emergency response

Patrol operations

Education

High school diploma

Tools

AMAG

Salient

Art Sentry

CCTV

Job description

Winterthur Museum, Garden & Library is seeking a Public Safety Shift Lead to supervise on-duty personnel and maintain safety across the 1,000-acre estate. You will oversee patrols, incidents, and daily operations while upholding exceptional customer service and professionalism.

The role requires leadership experience in public safety, strong communication skills, and the ability to coordinate emergency responses. Compensation ranges with experience and a generous benefits package are offered.