Public Safety Officer/Security Guard

Nemours; Wilmington (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Nemours seeks a Public Security Officer to join our team in Wilmington, DE. The role focuses on protecting patients, visitors, and associates across Nemours Children's Hospital - Delaware (NCH-D) by maintaining peace and order and responding to incidents.

Responsibilities include preventing and investigating unlawful activities, applying de-escalation techniques, conducting drills, managing access control, and providing escort and patient safety support as needed.

Qualifications

• High school diploma required.
• Security officer experience preferred.

Responsibilities

• Provide protection for patients, visitors, and associates by maintaining peace and order at Nemours Children's Hospital - Delaware (NCH-D).
• Prevention, detection, investigation and reporting of unlawful and unsafe activities within the Hospital and contiguous properties and buildings.
• Interview victims, witnesses and suspects; collect, review, and preserve evidence and conduct searches and surveillance.
• Application of non-violent verbal intervention and de-escalation skills to mitigate disruptive behavior and dangerous activity.
• Provide escort of unauthorized individuals from the campus and prevent patient elopement and abduction.
• Conduct fire, evacuation, and miscellaneous emergency management drills as require by the State of Delaware, the Joint Commission and the Centers for Medicare and Medicaid Services.
• Investigate violations of Nemours Standards of Behavior as directed by Nemours Administration, Human Resources, Risk, Legal and Public Safety department leadership.
• Provide access control into the Hospital and specific areas of the Hospital as well as apply visitor restrictions limitation measures instituted by the Hospital.
• Provide safe vehicle transportation or ambulance support for patients and families, as needed.
• Provide one on one patient monitoring for inpatient units; patients assist for aggressive or unstable patients; escorts for patients in custody, visitor designated as tier two or three sex offenders, and visitors with history of aggressive behavior or domestic issues; patient searches; and room safety sanitization for suicidal/homicidal patients.
• Provide first responder assessment of threats against staff, patients, and families.

Skills

Security officer experience

De-escalation skills

Education

High school diploma

Job description

Nemours is seeking a Public Security Officer to join our team in Wilmington, DE.

Responsibilities:

Provide protection for patients, visitors, and associates by maintaining peace and order at Nemours Children's Hospital - Delaware (NCH-D).Prevention, detection, investigation and reporting of unlawful and unsafe activities within the Hospital and contiguous properties and buildings Investigation includes interviewing victims, witnesses and suspects; collecting, reviewing, and preserving evidence and conducting searches and surveillance.Application of non-violent verbal intervention and de-escalation skills to mitigate disruptive behavior and dangerous activity.Provide escort of unauthorized individuals from the campus and prevent patient elopement and abduction.Conduct fire, evacuation, and miscellaneous emergency management drills as require by the State of Delaware, the Joint Commission and the Centers for Medic are and Medicaid Services.Investigate violations of Nemours Standards of Behavior as directed by Nemours Administration, Human Resources, Risk, Legal and Public Safety department leadership.Provide access control into the Hospital and specific areas of the Hospital as well as apply visitor restrictions limitation measures instituted by the Hospital.Provide safe vehicle transportation or ambulance support for patients and families, as needed.Provide one on one patient monitoring for inpatient units; patients assist for aggressive or unstable patients; escorts for patients in custody, visitor designated as tier two or three sex offenders, and visitors with history of aggressive behavior or domestic issues; patient searches; and room safety sanitization for suicidal/homicidal patients. Provide first responder assessment of threats against staff, patients, and families.

Qualifications:

• High school diploma required
• Security officer experience preferred

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About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org .