Public Safety Officer/Security Guard

The Nemours Foundation; Wilmington (DE); On-site; USD 45,000 - 60,000; Full time

Job summary

Nemours seeks a Public Security Officer to join our team in Wilmington, DE, focusing on safeguarding patients, visitors and associates at Nemours Children’s Hospital – Delaware (NCH-D).

Responsibilities include de-escalation, escorts, emergency drills, access control, and threat assessment to maintain a safe hospital environment. High school diploma required; security experience preferred.

Qualifications

• High school diploma required.
• Security officer experience preferred.

Responsibilities

• Protect patients, visitors, and staff by maintaining peace and order at Nemours Children’s Hospital – Delaware (NCH-D).
• Prevent, detect, investigate and report unlawful and unsafe activities within the hospital and contiguous properties.
• Apply non-violent verbal intervention and de-escalation to mitigate disruptive behavior.
• Provide escorts for unauthorized individuals and prevent patient elopement and abduction.
• Conduct fire, evacuation and emergency drills as required by state and accrediting bodies.
• Investigate violations of Nemours Standards of Behavior as directed by leadership.
• Provide access control and implement visitor restrictions as needed.
• Provide safe vehicle transportation or ambulance support for patients and families.
• Monitor inpatient patients and escort those in custody or with risky behavior; perform patient searches and room safety checks.
• Offer first responder assessment of threats to staff, patients, and families.

Skills

Security awareness

Patient safety

Education

High school diploma

Job description

Nemours is seeking a Public Security Officer to join our team in Wilmington, DE.

Responsibilities:

• Provide protection for patients, visitors, and associates by maintaining peace and order at Nemours Children’s Hospital – Delaware (NCH-D).
• Prevention, detection, investigation and reporting of unlawful and unsafe activities within the Hospital and contiguous properties and buildings Investigation includes interviewing victims, witnesses and suspects; collecting, reviewing, and preserving evidence and conducting searches and surveillance.
• Application of non-violent verbal intervention and de-escalation skills to mitigate disruptive behavior and dangerous activity.
• Provide escort of unauthorized individuals from the campus and prevent patient elopement and abduction.
• Conduct fire, evacuation, and miscellaneous emergency management drills as require by the State of Delaware, the Joint Commission and the Centers for Medic are and Medicaid Services.
• Investigate violations of Nemours Standards of Behavior as directed by Nemours Administration, Human Resources, Risk, Legal and Public Safety department leadership.
• Provide access control into the Hospital and specific areas of the Hospital as well as apply visitor restrictions limitation measures instituted by the Hospital.
• Provide safe vehicle transportation or ambulance support for patients and families, as needed.
• Provide one on one patient monitoring for inpatient units; patients assist for aggressive or unstable patients; escorts for patients in custody, visitor designated as tier two or three sex offenders, and visitors with history of aggressive behavior or domestic issues; patient searches; and room safety sanitization for suicidal/homicidal patients.
• Provide first responder assessment of threats against staff, patients, and families.

Qualifications:

• High school diploma required
• Security officer experience preferred

About Us

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Job Info

• Degree Level High School Graduate
• Job Schedule Full time
• Locations 1600 Rockland Road, Wilmington, DE, 19803, US (On-site)