Public Safety Officer I / EMT (7945)

Twenty-Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 52,000 - 66,000; Full time

Job summary

Twenty-Nine Palms Band of Mission Indians in California is seeking a Public Safety Officer I/EMT to protect Spotlight 29 and Tortoise Rock Casinos. The role combines security duties with emergency medical care in a 24/7 casino environment, delivering Five Star Experience while ensuring guest and employee safety.

You will provide outstanding service to guests and Team Members, enforce safety standards, perform patrols, handle incidents, and support safe gaming operations.

Qualifications

• High school diploma or equivalent required.
• Stress management and situational awareness skills.
• 1-3 months related experience and/or training preferred.

Responsibilities

• Provide outstanding customer service to guests and employees.
• Maintain security for guests, employees, and tribal property.
• Perform standbys, carry out chip transfers, and stand security posts.
• Inspect areas for security or safety breaches and report findings to supervisor.
• Sound alarm or call police or fire department as needed.
• Record data on incidents and equipment malfunctions for supervisors.
• Regulate vehicle and pedestrian traffic at Casino to maintain order.
• Ensure compliance with MICS and TICS.
• Present a positive image of the Tribal organization to guests and vendors.
• Attend safety meetings and training as required.

Skills

Stress management

Situational awareness

Customer service

Education

High school diploma or equivalent

Job description

Summary

This position is responsible for protecting Spotlight 29 and Tortoise Rock Casinos, or any other Tribal property against fire, theft, vandalism, and illegal entry by performing standby and security functions. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

ESSENTIAL DUTIES AND RESPONSIBILITIES AS A PUBLIC SAFETY OFFICER I

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Provide general security services for the protection of tribal members, employees, guests and tribal property.
• Document suspicious persons and/or activities on prescribed departmental forms.
• Perform gaming related standbys, carries out chip transfers, and stands security posts.
• Inspect assigned areas for security and/or safety breaches and reports any potential situations to supervisor.
• Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.
• Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.
• Regulate vehicle and pedestrian traffic at Casino to maintain orderly flow.
• Possess knowledge of Casino services and promotions and the location thereof.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS)
• Present a positive image of the Casino to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Essential Duties And Responsibilities As An Emt

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Determines the nature and extent of illness or injury and establishes priority for required emergency care.
• Renders immediate emergency medical care to adult, infant and child, medical and trauma patients.
• Emergency medical care may include: opening and maintaining an airway, ventilating patients, cardiopulmonary resuscitation by using automated external defibrillators, and assisting in childbirth.
• Provide pre-hospital emergency medical care of simple and multiple system trauma such as controlling hemorrhage(s), bandaging wounds, immobilizing painful, swollen and/or deformed extremities.
• Searches for medical identification emblem as a clue in providing emergency care.
• Determine whether a patient needs to be taken to an Emergency Room or a trauma center.
• Provides additional care based on assessment of the patient and medical history information.
• Assist patients with prescribed medications including sublingual nitroglycerin, epinephrine auto-injectors, and hand-held aerosol inhalers.
• Reassures patients and bystanders by working in a confident, efficient manner.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities

This job requires no supervisory responsibilities.

Qualifications

EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED)

• Must possess a high school diploma or equivalent.
• Stress management and situational awareness skills.
• Should possess 1-3 months related experience and/or training; or equivalent combination of education and experience.

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens
• Must pass pre-employment physical
• Must be able to pass background suitability investigation
• Must obtain a Tribal Gaming License
• Must provide proof of eligibility to work in the United States within 72 hours of employment
• Must possess and maintain a current CA guard card
• Must obtain and maintain a CPR First Aid Certification
• Must possess a Baton permit
• Must possess a Pepper Spray permit
• Must possess valid State of California or National Registry EMT license along with CPR provider card

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is occasionally required to run. The employee must occasionally lift up to 75 pounds and move up to 150 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, motor vehicles, and extreme variations in temperature.
• The employee will be exposed to extreme variations in noise level in the work environment.
• The Casino is open 24 hours per day, seven (7) days a week; therefore, the employee must be flexible to work any and all shifts.
• The Casino is a gaming facility.
• The Casino is not a smoke-free environment.
• Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on a 24-hour, 7-day per week basis.
• Must be available for emergency calls 24/7.

Indian Preference Act

• Tribal Members
• Other Native Americans
• All other ethnic groups