Public Safety Officer I

City of La Mirada; La Mirada (CA); On-site; USD 28,000 - 36,000; Part time

Job summary

The City of La Mirada is seeking a Public Safety Officer I to provide information and assistance to the public, monitor City facilities, and help enforce the Municipal Code. This non-sworn, part-time role supports public safety operations and coordinates with Sheriff’s personnel.

Responsibilities include customer service at the front desk, fielding calls, processing reports and permits, and assisting in traffic control and safety enforcement during events.

Qualifications

• Requires excellent customer service and the ability to interpret city policies to the public.
• Ability to communicate clearly and concisely, both orally and in writing.
• Work within a team-based system and exercise good judgment and tact.

Responsibilities

• Provide information on and interpret City ordinances, policies, and procedures to the public.
• Observe and report Municipal Code violations and hazardous conditions.
• Perform administrative support functions and assist in various public-safety related duties.
• Provide a visible public safety presence at City parks and facilities.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Criminal Justice coursework or POST basic training preferred

Job description

Approx. 20 to 28 hours per week

Under general supervision, the Public Safety Officer I provides information and assistance to the public regarding City regulations and various law enforcement matters. The Public Safety Officer I assists in monitoring activities at City facilities and programs, aids in enforcing various provisions of the Municipal Code, performs fieldwork, and coordinates activities with public safety personnel.

(These examples do not include all duties which may be assigned.)

• Uses excellent customer service skills, provides information on and interprets City ordinances, policies, and procedures to the public.
• Observes and reports Municipal Code violations and hazardous conditions.
• Performs administrative support functions.
• Adheres to City and departmental policies and procedures and performs related work duties as assigned.

Community Facility Enforcement

• Provides a visible public safety presence at City parks and facilities to promote a safe environment.
• Answers questions regarding programs and services and directs persons to facilities and events.
• Identifies, documents, and reports safety concerns, violations, or hazardous conditions.
• Monitors City facilities during public and private events and enforces rules and regulations.

Station Counter Support

• Provides general customer service at the front desk of the La Mirada Community Sheriff's Station.
• Answers telephone calls for service, inputs and routes calls or messages for deputy and field unit requests.
• Manages counter traffic and takes routine Sheriff's Department reports.
• Conducts Live Scan fingerprints, completes citation corrections, and issues garage sale permits.

Field Support

• Takes routine Sheriff's Department reports.
• Conducts parking enforcement.
• Conducts street sweeper enforcement.
• Assists the public and employees in routine and emergency situations.
• May conduct latent fingerprint investigations at property crime scenes.
• Monitors and maintains radar speed feedback signs.
• Provides traffic assistance for Sheriff Deputies during traffic collisions and/or other traffic related incidents.

The incumbent in this position will be a non-sworn employee of the City of La Mirada and will not be a sworn officer with the Los Angeles County Sheriff's Department.

Background: Must be at least 18 years of age. Must be able to prove eligibility to work in the United States; pass a written examination, background investigation including background questionnaire, DMV check, and fingerprinting for the disclosure of any criminal record. Must be able to pass a physical examination including a drug-screen test.

Availability: Must be available to work at least 20 hours per week.

Knowledge of: Community oriented policing services; public relations and customer service practices; complaint resolution techniques; general law enforcement functions, methods and procedures; positive discipline techniques for youth; safe driving practices; report writing skills; and office methods and procedures.

Ability to: Communicate clearly and concisely, orally and in writing; follow oral and written instructions; comprehend and carry out public safety policies, procedures, and regulations; maintain effective working relationships with fellow employees and the public, and work within a team-based system; exercise good judgment, courtesy, and tact with the public and staff; exercise initiative and make sound decisions in accordance with established regulations; work independently, without immediate supervision; present a clean, neat appearance appropriate to successful public contact; and utilize quality customer service skills and techniques. Must be able to lift up to 50 lbs. and work varied shifts, including days, nights, weekends and holidays.

EXPERIENCE AND EDUCATION:

Experience: Training as an Explorer or work experience in any of the following areas is required: law enforcement related position, military, working with youth, or a position with public contact.

Education: Graduation from high school or the equivalent is required. College coursework in Criminal Justice or any P.O.S.T.- certified basic law enforcement training is preferred.

LICENSE OR CERTIFICATE:

Possession of a valid California Class C Driver License without suspensions prior to and throughout employment is required.

Possession of a valid CPR, AED and First Aid certificate is required within one month of employment.

Appointments are normally made at the first step of the salary range. Consideration and approval for a salary higher than the first step is done on a case-by-case basis.

SELECTION PROCESS

Applicants will be screened based on the qualifications for the job as described. Applications evaluated as best matching the needs of the City will continue in the selection process.

The selection process may include any or all of the following: oral interview(s), a written or practical examination, a skills test, and an assessment center examination. The selection process may be changed as deemed necessary by the City Human Resources Office.

Candidates will be required to pass a City administered pre-employment requirements to include live scan fingerprinting and a medical examination as part of the Selection Process. Candidates who do not pass any portion of the above processes will be disqualified and removed from proceeding in the selection process.