Community Services Officer

City of Lompoc; Lompoc (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

City of Lompoc is seeking a Community Services Officer to perform routine, non-hazardous law enforcement support on a regular shift, in the field and at the Station, under general supervision.

The role involves handling non-emergency crime reports, traffic and crowd control, public information, and coordinating with other agencies. A California driver’s license is required; prior dispatch or law enforcement exposure is desirable.

Qualifications

• Previous dispatching experience with public safety personnel is desirable.
• Experience in a law enforcement or correctional setting is preferred.

Responsibilities

• Taking, preparing and processing routine non-emergency crime reports.
• Providing traffic and/or crowd control.
• Receives telephone calls according to department policy and procedures.
• Furnishes information and direction to the public.
• Takes custody and control of property and evidence and ensures proper disposition.
• Takes care and control of arrested persons as relief jailer when required.
• Locates and processes abandoned vehicle.
• Identifies health and safety hazards and reports to appropriate agencies.
• Performs related work as required.

Skills

First aid / CPR

Radio/telecommunication

Written reports

Clear speech

Calm under pressure

Written direction

Cooperation

Job description

Community Services Officer

Under general supervision the Community Services Officer, on a regular or assigned shift, performs routine, non-hazardous and non-sworn law enforcement work in the field and in the Station; to carry out special assignments in a particular phase of law enforcement; and to do related work as required.

EXAMINATION PROCESS

Based upon screening of the City application, résumé, and responses to supplemental questions, applicants whose qualifications best meet the requirements of the position will be invited to the examination process. This process may include, but is not limited to: written examination, panel interview and/or performance examination, which consists of an evaluation of some of the essential knowledge, skills, abilities, and job related experience listed below. Those candidates who pass the examination process are placed on an eligibility list from which the final selection will be made.

TENTATIVE WRITTEN EXAMINATION DATE: TBD

If you meet the minimum qualifications, you will be notified via email to self-schedule and select a time for the exam once the deadline for application submittal has closed and testing date established.

SELECTION PROCESS

As authorized by City policy, applicants being considered for hire in this position are subject to fingerprinting for purposes of investigating criminal history background, as part of the employment screening process. Appointment is subject to successful completion of a pre-employment medical examination (based upon job-related physical standards) by a City-designated physician.

Failure in any one part of the examination or selection processes will disqualify a candidate from further consideration.

Typical tasks may include:

• taking, preparing and processing routine non-emergency crime reports
• provides traffic and/or crowd control
• receives telephone calls according to department policy and standard procedures
• furnishes information and direction to the public
• takes custody and control of property and evidence and insure proper disposition of same
• takes care and control of arrested persons in the capacity of relief jailer when required
• locates and process abandoned vehicle
• identify health and safety hazards and report to the appropriate agencies
• Performs related work as required

PERIPHERAL FUNCTIONS

• Compiles and routes reports, complaints, and other correspondence to appropriate departments or agencies
• participate in training courses and programs as directed
• participates in and conducts crime prevention activities to include security and vacation checks

If you are unable to perform the essential functions of the position for which you are applying, either with or without reasonable accommodation, please notify Human Resources at [phone].

Include any combination of training, education and experience which demonstrates an ability to perform the duties of the position. The typical qualifying entrance background includes:

EDUCATION/EXPERIENCE

Previous experience in dispatching public safety personnel and/or working in a law enforcement/correctional setting is highly desirable.

LICENSE REQUIRED

Possession of a valid and appropriate California Driver's License.

KNOWLEDGE OF

Correct English usage, spelling; punctuation and grammar.

ABILITY TO

• Learn and apply operating policies, procedures and methods of the Police Department
• Learn to operate radio, telephone and teletype equipment
• Learn and apply advanced first-aid, CPR and lifesaving procedures
• Speak clearly and effectively
• Remain calm in stressful situations
• Prepare accurate written reports
• Understand and carry out oral and written direction
• Establish and maintain cooperative relationships with those contacted in the course of work

PHYSICAL

Strength: Medium - Exert force of 20-50 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly, to lift, carry, push, pull, or move objects. Frequently sit. Occasionally stand, walk, bend, stoop, crouch, climb stairs, reach above, at and below shoulder level, extend neck upward, downward or side to side. Rarely crawl, kneel, or climb ladders.

Vision: visual acuity sufficient to perform the essential functions of the position; average depth perception needed.

Hearing: Hearing ability to effectively hear and comprehend oral instructions and communication.

MENTAL/PSYCHOLOGICAL

Work cooperatively and interact appropriately with those contacted in the course of work, including the general public, without exhibiting extreme responses; respond appropriately to criticism from a supervisor. Read/comprehend simple material; utilize simple math skills; utilize simple writing skills; understand, remember and carry out detailed but not complex job instructions. Respond quickly to changing priorities; deal with the general public; communicate effectively orally; ability to work under pressure; work within deadlines; train other workers.

ENVIRONMENTAL CONDITIONS

Works both indoors and outdoors. Frequently drive motorized equipment/vehicles. Occasionally exposed to dust, fumes, smoke, gases, odors, solvents, grease or oil, slippery or uneven walking surfaces. Use computer. Rare exposure to extreme temperatures; works around machinery; exposure to chemicals, excessive noises. Works both alone and with others.

SPECIAL REQUIREMENTS

Employees in this classification may be required to utilize respirators in the course of their job duties or under emergency circumstance, and thus must be in compliance with General Industry Safety Order 5144. Employees shall not wear beards, mustaches, sideburns, facial hair or other conditions in such a manner that may prevent or interfere with establishing and maintaining a proper seal of the respirator face mask. This requirement is implemented in order to insure the safety and health of the employee.