Community Services Officer

City-of-Lompoc,-C; California; On-site; USD 65,000 - 85,000; Full time

Job summary

City of Lompoc seeks a Community Services Officer to perform routine, non-hazardous, non-sworn law enforcement work in the field and at the Station, including special assignments as needed.

The examination process includes application screening, possible written exams, panel interviews and performance evaluations; eligible candidates are placed on a list for final selection.

Qualifications

• Experience in dispatching public safety personnel and/or working in a law enforcement/correctional setting is highly desirable.
• Possession of a valid and appropriate California Driver's License.
• Correct English usage, spelling; punctuation and grammar.

Responsibilities

• Take and process routine non-emergency crime reports.
• Provide traffic and crowd control.
• Answer telephone calls per department policy and procedures.
• Furnish information and directions to the public.
• Take custody and control of property and evidence and ensure proper disposition.
• Serve as relief jailer when required; transport or locate abandoned vehicles.
• Assist in crime prevention activities and safety checks.

Skills

Radio/Teletype equipment

Clear speech

Written reports

Interpersonal skills

Calm under pressure

Tools

Radio/Teletype equipment

Job description

Under general supervision the Community Services Officer, on a regular or assigned shift, performs routine, non-hazardous and non-sworn law enforcement work in the field and in the Station; to carry out special assignments in a particular phase of law enforcement; and to do related work as required.

EXAMINATION PROCESS:

Based upon screening of the City application, résumé, and responses to supplemental questions, applicants whose qualifications best meet the requirements of the position will be invited to the examination process. This process may include, but is not limited to: written examination, panel interview and/or performance examination, which consists of an evaluation of some of the essential knowledge, skills, abilities, and job related experience listed below. Those candidates who pass the examination process are placed on an eligibility list from which the final selection will be made.

TENTATIVE WRITTEN EXAMINATION DATE: TBD

If you meet the minimum qualifications, you will be notified via email to self-schedule and select a time for the exam once the deadline for application submittal has closed and testing date established.

SELECTION PROCESS:

As authorized by City policy, applicants being considered for hire in this position are subject to fingerprinting for purposes of investigating criminal history background, as part of the employment screening process. Appointment is subject to successful completion of a pre-employment medical examination (based upon job-related physical standards) by a City-designated physician.

Failure in any one part of the examination or selection processes will disqualify a candidate from further consideration.

The following duties are typical of this classification.Incumbents may not perform all of the duties and/or may be required to perform specifically related additional or different duties from those set forth below to address business needs and changing business practices.

Typical tasks may include taking, preparing and processing routine non-emergency crime reports; provides traffic and/or crowd control; receives telephone calls according to department policy and standard procedures; furnishes information and direction to the public; takes custody and control of property and evidence and insure proper disposition of same; takes care and control of arrested persons in the capacity of relief jailer when required; locates and process abandoned vehicle; identify health and safety hazards and report to the appropriate agencies. Performs related work as required.

PERIPHERAL FUNCTIONS:

Compiles and routes reports, complaints, and other correspondence to appropriate departments or agencies; participate in training courses and programs as directed; participates in and conducts crime prevention activities to include security and vacation checks.

If you are unable to perform the essential functions of the position for which you are applying, either with or without reasonable accommodation, please notify Human Resources at [phone].

EDUCATION/EXPERIENCE:

Previous experience in dispatching public safety personnel and/or working in a law enforcement/correctional setting is highly desirable.

LICENSE REQUIRED:

Possession of a valid and appropriate California Driver's License.

KNOWLEDGE OF:

Correct English usage, spelling; punctuation and grammar.

ABILITY TO:

Learn and apply operating policies, procedures and methods of the Police Department; learn to operate radio, telephone and teletype equipment; learn and apply advanced first-aid, CPR and lifesaving procedures; speak clearly and effectively; remain calm in stressful situations; prepare accurate written reports; understand and carry out oral and written direction; and establish and maintain cooperative relationships with those contacted in the course of work.

PHYSICAL AND MENTAL/PSYCHOLOGICAL DEMANDS:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL:

Strength: Medium - Exert force of 20-50 pounds occasionally, 10-25 pounds frequently, or up to 10 pounds constantly, to lift, carry, push, pull, or move objects. Frequently sit. Occasionally stand, walk, bend, stoop, crouch, climb stairs, reach above, at and below shoulder level, extend neck upward, downward or side to side. Rarely crawl, kneel, or climb ladders. Vision: visual acuity sufficient to perform the essential functions of the position; average depth perception needed. Hearing: Hearing ability to effectively hear and comprehend oral instructions and communication.

MENTAL/PSYCHOLOGICAL:

Work cooperatively and interact appropriately with those contacted in the course of work, including the general public, without exhibiting extreme responses; respond appropriately to criticism from a supervisor. Read/comprehend simple material; utilize simple math skills; utilize simple writing skills; understand, remember and carry out detailed but not complex job instructions. Respond quickly to changing priorities; deal with the general public; communicate effectively orally; ability to work under pressure; work within deadlines; train other workers.

ENVIRONMENTAL CONDITIONS:

Works both indoors and outdoors. Frequently drive motorized equipment/vehicles. Occasionally exposed to dust, fumes, smoke, gases, odors, solvents, grease or oil, slippery or uneven walking surfaces. Use computer. Rare exposure to extreme temperatures; works around machinery; exposure to chemicals, excessive noises. Works both alone and with others.

SPECIAL REQUIREMENTS:

Employees in this classification may be required to utilize respirators in the course of their job duties or under emergency circumstance, and thus must be in compliance with General Industry Safety Order 5144. Employees shall not wear beards, mustaches, sideburns, facial hair or other conditions in such a manner that may prevent or interfere with establishing and maintaining a proper seal of the respirator face mask. This requirement is implemented in order to insure the safety and health of the employee.