Public Safety Officer

City of Denton; Denton (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking city department as a Public Safety Officer, where you will play a vital role in supporting law enforcement efforts. This position involves patrolling assigned areas, responding to non-emergency calls, and assisting the public with various issues. You will be part of a collaborative team that values inclusivity and service-oriented approaches, ensuring the safety and well-being of the community. With a focus on professional growth, this role offers comprehensive benefits, including medical, dental, and vision coverage, along with paid vacation and retirement plans. If you're ready to make a difference, this opportunity is for you.

Benefits

Medical, dental, and vision coverage

Employee Health Clinic

Paid Vacation Days

Paid Holidays

Retirement Plan

Qualifications

• Must have a valid Class 'C' Driver’s License and minimum automobile liability insurance.
• Ability to handle confidential information and difficult situations.

Responsibilities

• Patrol assigned areas and respond to non-emergency calls.
• Enforce parking regulations and assist police officers as needed.

Skills

Knowledge of applicable laws

Problem-solving skills

Interpersonal skills

Microsoft Office 365 proficiency

Effective communication

Education

High School diploma or equivalent

One year experience in customer service

Tools

Microsoft Office 365

Police radio

Mobile data computer

Job description

This requisition expires on May 21, 2025, but may close earlier if the position is filled prior to the expiration date.

Responsible for performing non-emergency law enforcement support tasks that do not require the exercise of peace officer power of arrest or firearms.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Patrol in assigned vehicle; respond to non-emergency calls for service Citywide.
• Enforce parking regulations; write citations, as appropriate.
• Complete reports via phone and in person; accurately enter information into proper computer system(s).
• Respond to incidents including, but not limited to, traffic crash scenes, stranded motorists, and traffic hazards; take delayed criminal offense reports.
• Collect and secure evidence, as directed.
• Assist police officers including, but not limited to, waiting for wreckers and towing abandoned vehicles.
• Perform traffic and crowd control, as needed.
• Assist the public with various issues including, but not limited to, criminal, civil, and city business.
• Resolve criminal complaints and requests from internal and external stakeholders, as needed.

SUPERVISORY/BUDGET RESPONSIBILITIES

• None.

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• High School diploma or equivalent; and,
• One (1) year experience in customer services, or related field,

OR

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES
An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Skill in analyzing and researching, to interpret and understand policies, laws, and regulations, and to provide workable recommendations and solutions.
• Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

CONDITIONS OF EMPLOYMENT

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check and social security number verification.
• Must pass a physical examination.
• Must meet civilian hiring standards of the Denton Police Department.

SAFETY

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): Yes.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals; police radio, marked Public Safety Officer motorized vehicle, mobile data computer, and traffic control devices including, but not limited to, flashlight, cones, flares, and signs; wearappropriate personal protective equipment (PPE).
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting no more than 50 pounds and carrying up to 25 pounds.
• Environment: Works inside occasionally; primarily works outside with exposure to sun, heat, cold, humidity, and inclement weather, noise, dust, odors, potentially hazardous conditions, uneven ground, and rough terrain; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, holidays, and weekends, as needed.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

CORE VALUES

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

TOP TIER BENEFITS

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

EEO STATEMENT
The City of Denton is an equal opportunity employer. It is the City of Denton’s policy to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to any protected class, status, characteristic, or activity. All employment decisions, including decisions regarding recruitment, selection, hiring, compensation, benefits, training, advancement, discipline, discharge, and other terms, conditions, and privileges of employment are made without regard to any lawfully protected class, status, characteristic, or activity.

ADA/EOE/ADEA

This job description is not an employment agreement, contract agreement, or contract. Management has the exclusive right to alter this job description at any time without notice.