Public Safety Office Assistant – Seattle Corrections

Washington State Department of Correction; Seattle (WA); On-site; USD 46,000 - 61,000; Full time

Benefits offered by this job

Vacation days

Sick leave

Paid holidays

Personal leave day

FSA

DCAP

Deferred Compensation Program

Job summary

Washington State Department of Corrections invites applications for an Office Assistant (OA3) in Seattle, WA. Two full-time, permanent vacancies within the Community Corrections Division, Tukwila Field Unit, Seattle CJC.

Responsibilities include front desk reception, file management, and clerical support to CCS/CCOs. Requirements include a high school diploma or GED, six months clerical/customer service experience, MS Office skills, and a valid Washington driver license.

Qualifications

• High school diploma or GED equivalent.
• Six months of clerical and/or customer service experience.
• Basic knowledge of Microsoft Office products (Word, Outlook, Excel).
• Unrestricted driver2s license valid in Washington state.

Responsibilities

• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Open the public entry door at 8:00 am and close/lock at 5:00 pm.
• Receive equipment and supplies from vendors.
• Maintain electronic and physical files; data entry in OMNI and OnBase.
• Provide general office support for CCS and CCOs.
• Other duties as assigned.

Skills

Customer service

Clerical duties

Communication

Confidentiality

Attendance

Education

High school diploma or GED

Tools

Microsoft Office (Word/Outlook/Excel)

Job description

Office Assistant 3 (OA3)
Community Corrections Division

Seattle, WA

[DOC WFSE Monthly Salary Range 39: $3,849.00 to $5,124.00]

• If you are viewing this posting from an external job site(such as Indeed), copy/paste and search via the following link to apply directly to this and other positions within our agency: https://www.governmentjobs.com/careers/washington/doc.
• Employees assigned to a permanent duty station in King County will receive a 5% premium pay calculated from their base salary.
• Our agency offers a free ORCA card to all employees whose permanent duty station is assigned in King, Pierce, and Snohomish counties.

DOC's mission is to improve public safety by positively changing lives.

Our agency is looking to fill two full-time, permanent Office Assistant (OA3) vacancies within the Community Corrections Division.Both positions work for the Tukwila Field Unitlocated at the Seattle Community Justice Center (CJC), 1550 4th Ave S. Seattle, WA 98134.Under general supervision from the Community Corrections Supervisor (CCS),the OA3s will perform file management and routine, advanced clerical support tasks for the CCS, Community Corrections Officers (CCOs), and associated units. Working independently, you will perform a variety of complex clerical projects and assignments and perform duties involved with working at the reception desk. Work hours: Monday-Friday, 8:00 am to 5:00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

HOW TO APPLY
Select the 'Apply' button located at the top right corner of this posting. A complete application packet will include the following:

1. Online application.You must complete the online application, including the 'Work Experience' section. Your resume will not substitute for this requirement.
2. Cover letter. Regarding your interest in this position.
3. Resume. Detailed and chronological.
4. Three professional-level references. Current and recent supervisors are preferred with a valid phone number and email for each. Review the 'Supplement Information' section for the requirements. Note: References are not contacted until after the interview process.

Applicants wishing to claimVeterans’ preferenceshould attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Do not includepersonally identifiable information orpersonal photos within your application packet.

Incomplete application packages or ‘see resume’ in lieu of the requested information may disqualify you from the process.Provide front desk reception.[One position will provide support for the Special Needs Unit (SNU), the other will provide support on a rotational basis.]

• Greet and direct clients, general public, and/or stakeholders to the appropriate staff.
• Manage a multi-line phone system.
• Ensure the public entry door is opened at 8:00 am and closed and locked at 5:00 pm.
• Receive equipment and supplies from vendors.

Manage and maintain electronic and physical files.

• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Archive closed DOC field files.

Provide general office support for the CCS and CCOs.

Other duties as assigned.Required Qualifications

• High school diploma or GED equivalent.
• Six months of clerical and/or customer service experience.
• Basic knowledge of Microsoft Office products to include Word, Outlook, and Excel.
• And must possess and maintain an unrestricted driver's license valid in the state of Washington.

The successful candidate will also possess the following skills and abilities:

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases.
• Ability to proofread written material and identify and correct errors in sentence structure, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, public, and stakeholders.

Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

For more information about our agency, visit ourMission & Vision.

The WA State Department of Corrections (DOC) is an equal opportunity employerand does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be used to fill more than one position.If this position is represented by the Washington Federation of State Employees (WFSE),this recruitment may be used to fill additional positions up to sixty days after all listed positions have been filled.
• References:A minimum of three professional references with a valid email and phone number for each is required. Although current and recent supervisors are preferred, a professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. If you are entering your references in the online application (preferred), complete the following fields:
  • First and Last name
  • Title (include their relationship to you, for example: Field Administrator, former supervisor)
  • Phone
  • Email
  • Address Line 1 (list the name of the reference's organization)
• Salaryis based on skills and abilities that apply to the primary functions of the role and/or years of experience and is decided at the time a final offer of employment is made. The salary range listed in the job posting includes steps A-M. Within a permanent salary range, step M is a longevity step, it is typically gained six years after being assigned to step L.
• Work with or near incarcerated or supervised individuals:This position may work directly with or near incarcerated or supervised individuals in a potentially hazardous setting. Take this into account before applying.
• Background and criminal record history checkswill be conducted prior to employment. Information gathered may not preclude employment, but it will be considered in determining your suitability for the position.
• Pre-employment drug test:A drug test may be administered as part of the pre-employment process. Applicants who test positive for a controlled substance may be disqualified from consideration.
• Oleoresin Capsicum(OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure you could expect in this position.
• Verification Form I-9:The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of Form I-9’s list of acceptable documents. Note: DOC does not use E-Verify. We are not able to partake in STEM Optional Practice Training (OPT).
• Foreign equivalent degrees: If your degree was awarded outside the United States, youmay be required to provide a credential evaluation report if your education is used to meet the minimum requirements. Request a report from www.wes.org and www.aice-eval.org.
• Represented position:This position is represented by the Washington Federation of State Employees (WFSE).

What We Offer
Your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and comprehensive family insurance for medical, dental, and vision, additional perks might include:

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred CompensationProgram (DCP)
• And more! Visit our benefits page for more information.

Retirement Options
State employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer-contributed retirement programs within PERS. For additional information, refer to theDepartment of Retirement Systems or call 800-547-6657.

For questions about this recruitmentor to request reasonable accommodation in the application process, [e-mail] (Talent Acquisition Recruiter/HRC4) or 360-522-6304. Make sure you reference the recruitment/job # listed above, it begins with 2026-.

For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.