Field Office Assistant - Clerical & Reception

State of Washington; Bellingham (WA); In loco; USD 43.000 - 57.000; Tempo pieno

Descrizione del lavoro

State of Washington is seeking an Office Assistant 3 (OA3) in the Community Corrections Division, operating between the Mount Vernon and Bellingham field offices. The Bellingham location serves as the home office with duties including reception, file management, and complex clerical tasks for the AA3, CCS, and CCOs.

Work hours are Monday–Friday, 8:00 am to 5:00 pm, with state vehicle travel between sites. Qualified candidates will have a high school diploma or GED, at least six months of

Competenze

• High school diploma or GED or equivalent.
• Six months of clerical experience including basic knowledge of Microsoft Office (Word, Outlook, Excel).
• Must possess and maintain an unrestricted driver’s license valid in Washington state.
• Desirable: Two years of clerical experience with basic proficiency in Word, Outlook, and Excel.

Mansioni

• Greet and assist the public, visitors, and clients and refer to staff.
• Manage a multi-line phone system.
• Maintain and establish field and office files, records systems, and update materials.
• Database entry and retrieval in OMNI and OnBase.
• Compose, send, and respond to emails; use calendars and meeting requests.
• Process incoming/outgoing mail.
• Act as backup for other clerical positions in the unit.

Conoscenze

Clerical experience

High school diploma or GED

Confidentiality

Communication

Formazione

High school diploma or GED

Strumenti

Microsoft Word

Microsoft Outlook

Microsoft Excel

Descrizione del lavoro

Office Assistant 3 (OA3)
Community Corrections Division

Bellingham, WA

[DOC WFSE Monthly Salary Range 39: $3,849.00 to $5,124.00]

• If you are viewing this posting from an external job site(such as Indeed), copy/paste and search via the following link to apply directly to this and other positions within our agency: https://www.governmentjobs.com/careers/washington/doc.
• Interviewsfor this recruitment are expected to place on or around 10/20/2026.

DOC's mission is to improve public safety by positively changing lives.

Our agency is looking to fill a full-time, permanent Office Assistant (OA3) vacancy within the Community Corrections Division. This position will work between the Mount Vernon Field Officelocated at 205 W. Stewart Rd., Mount Vernon, and theBellingham Field Officelocated at 1400 N. Forest Street, Bellingham, WA 98225. The Bellingham location will serve as this position's home office. Exact days for each location is to be determined, but the ability to operate a state owned vehicle is required for traveling between locations.Under general supervision by the Administrative Assistant 3 (AA3),this position performs file management and routine, advanced clerical support tasks for the AA3, Community Corrections Supervisor (CCS), and Community Corrections Officers (CCOs). Working independently, you will perform a variety of complex clerical projects and assignments and perform duties involved with working at the reception desk. Work hours: Monday-Friday, 8:00 am to 5:00 pm.

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

HOW TO APPLY
Select the 'Apply' button located at the top right corner of this posting. A complete application packet will include the following:

1. Online application.You must complete the online application, including the 'Work Experience' section. Your resume will not substitute for this requirement.
2. Cover letter. Regarding your interest in this position.
3. Resume. Detailed and chronological.
4. Three professional-level references. Current and recent supervisors are preferred with a valid phone number and email for each. Review the 'Supplement Information' section for the requirements. Note: References are not contacted until after the interview process.

Applicants wishing to claimVeterans’ preferenceshould attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Do not includepersonally identifiable information orpersonal photos within your application packet.

Incomplete application packages or ‘see resume’ in lieu of the requested information may disqualify you from the process.Provide office assistance/clerical and reception supportto the Community Corrections Supervisor (CCS) and Community Corrections Officers (CCOs) for the Field Office assisting staff with paperwork, reports, schedules, and other day-to-day clerical work.

• Greet and assist the public, visitors, and clients and refer to the appropriate staff.
  
• Respond to inquiries by phone or in person requiring knowledge of DOC policy and procedures.
  
• Perform day-to-day duties such as prioritizing work; copy files, correspondences, and confidential documents to scan per requests for case reviews.
  
• Manage a multi-line phone system.
• Maintain and establish field and office files, records systems, and update a wide variety of office manuals and other reference materials.
  
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Independently and timely compose, send, and respond to emails to answer questions or provide further information.
  
• Utilize email program functions such as calendars and meeting requests.
  
• Process incoming/outgoing mail.
• Act as backup for other clerical positions in the unit.

Other duties as assigned.Required Qualifications

• High school diploma or GED equivalent.
• Six months of clerical experience that includes a basic knowledge of Microsoft Office programs to include Word, Outlook, and Excel.
• And must possess and maintain an unrestricted driver's license valid in the state of Washington.

The successful candidate will possess the following skills and abilities:

• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.
• Ability to assist individuals with various criminal backgrounds.
• Ability to navigate internal databases and a variety of computer platforms and applications.
• Ability to proofread written material and identify and correct errors, grammar, and punctuation.
• Ability to communicate effectively and clearly to staff, supervised individuals, stakeholders, and the public.

Desirable Qualifications

• Two years of clerical experience that includes a basic level of proficiency and knowledge of Microsoft Word, Outlook, and Excel.

Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

For more information about our agency, visit ourMission & Vision.

The WA State Department of Corrections (DOC) is an equal opportunity employerand does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be used to fill more than one position.If this position is represented by the Washington Federation of State Employees (WFSE),this recruitment may be used to fill additional positions up to sixty days after all listed positions have been filled.
• References:A minimum of three professional references with a valid email and phone number for each is required. Although current and recent supervisors are preferred, a professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. If you are entering your references in the online application (preferred), complete the following fields:
  • First and Last name
  • Title (include their relationship to you, for example: Field Administrator, former supervisor)
  • Phone
  • Email
  • Address Line 1 (list the name of the reference's organization)
• Salaryis based on skills and abilities that apply to the primary functions of the role and/or years of experience and is decided at the time a final offer of employment is made. The salary range listed in the job posting includes steps A-M. Within a permanent salary range, step M is a longevity step, it is typically gained six years after being assigned to step L.
• Work with or near incarcerated or supervised individuals:This position may work directly with or near incarcerated or supervised individuals in a potentially hazardous setting. Take this into account before applying.
• Background and criminal record history checkswill be conducted prior to employment. Information gathered may not preclude employment, but it will be considered in determining your suitability for the position.
• Pre-employment drug test:A drug test may be administered as part of the pre-employment process. Applicants who test positive for a controlled substance may be disqualified from consideration.
• Oleoresin Capsicum(OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure you could expect in this position.
• Verification Form I-9:The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of Form I-9’s list of acceptable documents. Note: DOC does not use E-Verify. We are not able to partake in STEM Optional Practice Training (OPT).
• Foreign equivalent degrees: If your degree was awarded outside the United States, youmay be required to provide a credential evaluation report if your education is used to meet the minimum requirements. Request a report from www.wes.org and www.aice-eval.org.
• Represented position:This position is represented by the Washington Federation of State Employees (WFSE).

What We Offer
Your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides a generous retirement plan and comprehensive family insurance for medical, dental, and vision, additional perks might include:

• Fourteen to twenty-five paid vacation days per year (depending on years of service and in accordance with the collective bargaining agreement (CBA) if a represented position)
• Eight hours of paid sick leave per month
• Twelve paid holidays per year (includes one personal holiday)
• One personal leave day per year (in accordance with the CBA)
• Flexible Spending Account (FSA)
• Dependent Care Assistance Program (DCAP)
• Deferred CompensationProgram (DCP)
• And more! Visit our benefits page for more information.

Retirement Options
State employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer-contributed retirement programs within PERS. For additional information, refer to theDepartment of Retirement Systems or call 800-547-6657.

For questions about this recruitmentor to request reasonable accommodation in the application process, [e-mail] (Talent Acquisition Recruiter/HRC4) or 360-522-6304. Make sure you reference the recruitment/job # listed above, it begins with 2026-.

For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.