Public Safety Mont-Front Desk

SouthCoast Health; New Bedford (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Southcoast Health is seeking a Public Safety Mont-Front Desk at St. Luke's Hospital in New Bedford, MA. This per diem role operates as the first point of contact for patients and visitors, ensuring anyone on the property is authorized and receives helpful directions and information.

The position requires a high school diploma or GED and may benefit from prior security or customer service experience. MOAB de-escalation training is required within 120 days of hire, with flexible shifts including

Qualifications

• High school diploma or GED equivalent required.
• Prior security, customer service, or administrative experience a plus.
• MOAB de-escalation training within 120 days of hire.

Responsibilities

• First point of contact and information for patients and guests.
• Ensure visitors are authorized or have legitimate business.
• Provide directions and request assistance as needed.
• Welcome visitors with exceptional customer service and problem-solve independently when supervision is unavailable.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeast Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Public Safety Mont-Front Desk

Hours:Per Diem

Shift: Flexible shifts & hours with weekend and holiday rotation

Location: St. Luke's Hospital - New Bedford, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Concierge will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. Can think independently and use problem-solving skills in the absence of direct supervision.

• High school diploma or GED equivalent required.
• Prior security, customer service, or administrative experience a plus.
• Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

• Compensation: Pay rate will be determined based on level of experience.