Public Safety IT Technician II — Card Access & CCTV

MUSC Health; South Carolina; On-site; USD 53,000 - 90,000; Full time

Job summary

Medical University of South Carolina (MUSC) seeks a skilled technician to support Card Access and CCTV systems campus-wide, perform routine maintenance on controllers, Lantronix devices, locks, and power supplies. This role involves troubleshooting network issues, documenting changes, and assisting with hardware configurations.

The position emphasizes on-site operations, training users, and providing programming services for badges and security systems within a university environment.

Qualifications

• High school diploma or equivalent with two years in IT/electronics or related area.
• Associate's or bachelor's degree may substitute for the required experience.
• Physical requirements as listed for continuous and frequent activities.

Responsibilities

• Troubleshoot and resolve moderate complex network issues.
• Provide preventative actions recommendations for network issues.
• Serve as a technical resource for information and telecommunication network systems support.
• Assist in documenting information for telecommunications and networking systems changes and procedures.
• Assist with documenting system outages, changes, and procedures.
• Help design hardware configurations and install hardware.
• Assist with planning, design, and evaluations related to communications networking and operations layouts.

Skills

Network troubleshooting

Team leadership

Documentation

Education

Associate's or Bachelor's degree in related field

Tools

LANtronix devices

Card Access systems

CCTV systems

Job description

Medical University of South Carolina (MUSC) seeks a skilled technician to support Card Access and CCTV systems campus-wide, perform routine maintenance on controllers, Lantronix devices, locks, and power supplies. This role involves troubleshooting network issues, documenting changes, and assisting with hardware configurations.

The position emphasizes on-site operations, training users, and providing programming services for badges and security systems within a university environment.