UNIV- IT Technician II-Public Safety

MUSC Health; South Carolina; On-site; USD 53,000 - 90,000; Full time

Job summary

Medical University of South Carolina (MUSC) seeks a skilled technician to support Card Access and CCTV systems campus-wide, perform routine maintenance on controllers, Lantronix devices, locks, and power supplies. This role involves troubleshooting network issues, documenting changes, and assisting with hardware configurations.

The position emphasizes on-site operations, training users, and providing programming services for badges and security systems within a university environment.

Qualifications

• High school diploma or equivalent with two years in IT/electronics or related area.
• Associate's or bachelor's degree may substitute for the required experience.
• Physical requirements as listed for continuous and frequent activities.

Responsibilities

• Troubleshoot and resolve moderate complex network issues.
• Provide preventative actions recommendations for network issues.
• Serve as a technical resource for information and telecommunication network systems support.
• Assist in documenting information for telecommunications and networking systems changes and procedures.
• Assist with documenting system outages, changes, and procedures.
• Help design hardware configurations and install hardware.
• Assist with planning, design, and evaluations related to communications networking and operations layouts.

Skills

Network troubleshooting

Team leadership

Documentation

Education

Associate's or Bachelor's degree in related field

Tools

LANtronix devices

Card Access systems

CCTV systems

Job description

Job Description Summary

Job Description Summary

Support daily operations of Card Access and CCTV systems including response to programming requests. Provide routine maintenance for controllers, lantronix devices, locks, and power supplies campus wide.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type

Classified

Cost Center

CC001140 Department Of Public Safety

Pay Rate Type

Hourly

Pay Grade

University-TEC04

Pay Range

53,142.00 - 71,706.00 - 90,372.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Description

Responsibilities

Responsible for troubleshooting and resolving moderate complex network issues. Provides preventative actions recommendation for network issues. Serve as technical resource for all information and/or telecommunication network systems support. May serve as Team Lead on projects. Provides monitoring of telecommunications and/or network systems to include problem analysis, tracking and resolution. Assist in documenting information for telecommunications and/or networking systems changes and/or procedures. Assists with designing hardware configurations and install hardware. Assists with planning, design, and evaluations relative to communication networking and operations layouts. Assists with coordinating operation of system; maintains all system documentation; monitors all system maintenance; maintains records of equipment and replacement plan. Trains users in the proper utilization of hardware and software; writes training manuals. Assists with evaluating technologies and makes recommendations for adoption. Assist in documenting information and/or telecommunication network systems outages, changes, and procedures. Responsibilities:

• 35% Support daily operations of Card Access and CCTV systems including response to programming requests. Provide routine maintenance for controllers, lantronix devices, locks, and power supplies.
• 15% Maintain campus burglar and duress alarm systems and coordinate new installations. Troubleshoot/reprogram alarms. Train others team members on alarm systems operations.
• 15% Maintain Campus Emergency Call Box system. Perform weekly equipment testing and repair inoperable boxes.
• 15% Maintain department’s Body-Worn Camera inventory, software, and evidence capture processes. Troubleshoot/repair equipment. Assign equipment and train users.
• 10% Assist Card Access and CCTV users in proper operation and provide training. Provide programming services to special badging projects.
• 5% Participate with on-call schedule.
• 5% All other duties as assigned.

Additional Job Description

Minimum Requirements: A high school diploma and two years experience in information technology, electronics technology systems, or other related areas. An associate's degree or bachelor's degree in a related field may be substituted for the required experience. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces. (Infrequent) Ability to bend at the waist. (Frequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift, lower, push or pull objects 15 lbs. or more, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to hear and/or understand conversations. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees