Public Safety Dispatcher & Telecommunicator(RotatingShifts)

Public Safety Dispatch Network; Post Falls (ID); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Descripción de la vacante

Public Safety Dispatch Network is seeking qualified applicants for dispatcher/telecommunicator roles in Kootenai. The position involves processing emergency and nonemergency requests, verifying locations, and gathering critical caller information while applying agency procedures.

The work spans operating CAD, telephone, mapping, and radio systems, coordinating resources, and maintaining accurate records. Assignments may include nights, weekends, holidays, and overtime during staffing shortages

Formación

• High school diploma or equivalent required; certifications vary by service.
• Accurate typing and active listening skills needed.
• Clear communication and ability to switch tasks across responsibilities.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conocimientos

Typing

Active listening

Clear communication

Multitasking

Educación

High school diploma

Herramientas

CAD system

Telephone systems

Mapping software

Radio systems

Descripción del empleo

Public Safety Dispatch Network is seeking qualified applicants for dispatcher/telecommunicator roles in Kootenai. The position involves processing emergency and nonemergency requests, verifying locations, and gathering critical caller information while applying agency procedures.

The work spans operating CAD, telephone, mapping, and radio systems, coordinating resources, and maintaining accurate records. Assignments may include nights, weekends, holidays, and overtime during staffing shortages