Public Safety Dispatcher & Telecommunicator — Critical Response

National Public Safety Careers; Forrest City (AR); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

National Public Safety Careers seeks skilled Public Safety Dispatcher / Telecommunicator candidates for Saint Francis, AR. You will handle emergency and nonemergency requests, verify locations, classify cases, and operate CAD, telephone, mapping, and radio systems.

The role requires precise typing, calm decision-making, and strong interagency coordination. Expect variations in shifts, including nights, weekends, and holidays.

Qualifications

• Accurate typing, active listening, and clear communication are essential.
• Ability to switch between tasks while maintaining accuracy.
• Strong situational awareness and decision-making under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Job description

National Public Safety Careers seeks skilled Public Safety Dispatcher / Telecommunicator candidates for Saint Francis, AR. You will handle emergency and nonemergency requests, verify locations, classify cases, and operate CAD, telephone, mapping, and radio systems.

The role requires precise typing, calm decision-making, and strong interagency coordination. Expect variations in shifts, including nights, weekends, and holidays.