Emergency Dispatch Specialist – Police, Fire & EMS (24/7)

Public Safety Dispatch Network; Forrest City (AR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network in Saint Francis, AR seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. This role operates in a combined communications environment with rotation through nights, weekends, and overtime as needed.

Applicants should have a high school diploma or equivalent; some agencies require cross-training or prior dispatch experience. Credentials may vary by assignment and must be confirmed in the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma

Job description

Public Safety Dispatch Network in Saint Francis, AR seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. This role operates in a combined communications environment with rotation through nights, weekends, and overtime as needed.

Applicants should have a high school diploma or equivalent; some agencies require cross-training or prior dispatch experience. Credentials may vary by assignment and must be confirmed in the vacancy.