Public Safety Dispatcher & Telecommunicator

National Public Safety Careers; City of Glens Falls (NY); Presencial; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health coverage

Paid leave

Professional development

Resumo da oferta

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Glen Falls, NY to link the public with emergency services. Responsibilities include call taking, dispatch, and coordination across police, fire, and EMS while applying agency procedures.

The role emphasizes accurate typing, active listening, clear communication, and multitasking within rotating shifts. You may work nights, weekends, and holidays in a mission-critical environment.

Qualificações

• A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Conhecimentos

Active listening

Clear communication

Multitasking

Formação académica

High school diploma or equivalent

Ferramentas

Computer-aided dispatch (CAD)

Mapping systems

Radio systems

Descrição da oferta de emprego

National Public Safety Careers seeks a Public Safety Dispatcher / Telecommunicator in Glen Falls, NY to link the public with emergency services. Responsibilities include call taking, dispatch, and coordination across police, fire, and EMS while applying agency procedures.

The role emphasizes accurate typing, active listening, clear communication, and multitasking within rotating shifts. You may work nights, weekends, and holidays in a mission-critical environment.