Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Glenfield (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services is seeking Fire Dispatcher opportunities in Glenfield, NY. You will coordinate responses to fires, rescues, and hazardous conditions, receiving incident information and alerting resources while maintaining clear radio communications.

Typical duties include verifying incident locations, coordinating assignments, monitoring status, and relaying critical information to responding units.

Qualifications

• High school diploma or GED commonly required.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services is seeking Fire Dispatcher opportunities in Glenfield, NY. You will coordinate responses to fires, rescues, and hazardous conditions, receiving incident information and alerting resources while maintaining clear radio communications.

Typical duties include verifying incident locations, coordinating assignments, monitoring status, and relaying critical information to responding units.