Public Safety Dispatcher II — 24/7 Emergency Communications

Spokane International; Spokane (WA); On-site; USD 30,307 - 44,083; Full time

Job summary

Spokane International is seeking a Dispatcher I/II to provide a single access point for emergency personnel and the public, coordinating Police, Fire, EMS, and airport operations. Responsibilities include monitoring pagers/radios, handling 911 calls, and reporting incidents.

The role requires a high school diploma or GED, 3+ years in a dispatch center, and Telecommunicator 1 certification. This is a 24/7 position with extensive communications duties and safety responsibilities.

Qualifications

• High school diploma or GED required.
• Three years’ experience in a dispatch or communications center.
• State Certification as Telecommunicator 1 required; Telecommunicator 2 preferred.
• Able to read and write English; strong verbal communication; proficient with office equipment.

Responsibilities

• Answer and prioritize responses to 911, aircraft emergency, paging, and information calls.
• Dispatch Police, Fire, Medical, and Operations to calls for assistance; transfer to appropriate department.
• Serve as communication coordinator during Police, Fire, EMS, and Operations incidents.
• Monitor pagers and radios and announce information related to incidents.
• Provide telephone answering support to Airport Administration.
• Provide non-law enforcement services including processing lost and found items, badges, keys, fingerprinting.
• Assist Airport users with paging services, flight information and related services.
• Act as after-hours point of contact for vendors and deliveries.
• Prepare reports and maintain activity records in filing systems.
• Monitor CCTV cameras, TSA alarms, CCAS alarms and building fire alarms.
• Work shifts 24/7; odd hours, evenings, nights, weekends and holidays.
• Perform other duties as assigned.

Skills

Excellent communication

Reading & listening

Keyboard 35 wpm

Multitasking

Education

High school diploma or GED

State Telecommunicator 1 certification

Job description

Spokane International is seeking a Dispatcher I/II to provide a single access point for emergency personnel and the public, coordinating Police, Fire, EMS, and airport operations. Responsibilities include monitoring pagers/radios, handling 911 calls, and reporting incidents.

The role requires a high school diploma or GED, 3+ years in a dispatch center, and Telecommunicator 1 certification. This is a 24/7 position with extensive communications duties and safety responsibilities.