Public Safety Dispatcher - Fire & EMS

City of Manchester, NH; Manchester (NH); In loco; USD 36.000 - 52.000; Tempo pieno

Descrizione del lavoro

City of Manchester, NH seeks an Emergency Services Dispatcher for Fire and EMS to manage emergency communications, enter CAD data, and dispatch responders accurately. You will monitor multiple radio channels, coordinate with agencies, and maintain meticulous logs to ensure rapid, effective service in critical incidents.

The role requires strong multitasking, excellent communication, and a solid understanding of public safety operations.

Competenze

• Substantial knowledge of CAD and Fire/EMS systems.
• Substantial knowledge of the City of Manchester geography.
• Substantial knowledge of Fire Department activities and procedures.
• Substantial knowledge of customer service delivery practices.
• Familiarity with 911 operations systems and public safety communication equipment.
• Ability to operate multiple radio, telephone and data processing systems.

Mansioni

• Process emergency assistance requests from 911 and telephone lines.
• Enter CAD data and dispatch information accurately and promptly.
• Dispatch radio transmissions for Fire and EMS services.
• Maintain logs of calls and dispatched incidents.
• Coordinate with local, state and federal agencies as needed.
• Respond to emergency situations with clear, concise information.

Conoscenze

Emergency communications

CAD system entry

Public safety radio

Geographic knowledge

Data entry speed

Multi-tasking

Written and spoken communication

Formazione

High School diploma or GED

Descrizione del lavoro

City of Manchester, NH seeks an Emergency Services Dispatcher for Fire and EMS to manage emergency communications, enter CAD data, and dispatch responders accurately. You will monitor multiple radio channels, coordinate with agencies, and maintain meticulous logs to ensure rapid, effective service in critical incidents.

The role requires strong multitasking, excellent communication, and a solid understanding of public safety operations.