Public Safety Dispatcher- Entry-Level

City-of-Laguna-Beach,-C; Laguna Beach (CA); On-site; USD 35,818,000 - 46,838,000; Full time

Benefits offered by this job

Health insurance

Alternative work schedules

Wellness programs

Job summary

City of Laguna Beach Police Department is seeking an entry-level Public Safety Dispatcher to connect Police, Fire and Marine Safety personnel with those in need, responding to emergency calls and coordinating action via telephone, computer and radio systems. You will work under a Senior Dispatcher, handling tasks with independent judgment in high-pressure situations.

The role includes recordkeeping, monitoring alarms, and teletype communications; a 3/12 schedule with an 8-hour payback shift

Qualifications

• Education: Graduation from high school or equivalent.
• Experience: Two (2) years of experience in clerical and public contact work is required.
• Typing speed of at least 30 wpm is required.

Responsibilities

• Respond to emergency calls and coordinate critical actions using telephone, computer, and radio systems.
• Handle recordkeeping, monitor alarms, and manage teletype communications.
• Support duties under supervision of a Senior Dispatcher in a high-pressure environment.

Skills

Typing 30 wpm

Education

High school diploma or equivalent

Job description

The City of Laguna Beach Police Department is accepting applications for the position of Public Safety Dispatcher - Entry-Level. In this role, you will connect Police, Fire, and Marine Safety personnel to those in need, responding to emergency calls and coordinating critical actions using telephone, computer, and radio systems. Working under the supervision of a Senior Dispatcher you will handle various tasks requiring independent judgment and quick decision-making in high-pressure situations. In addition to dispatching, you will perform support duties such as recordkeeping, monitoring alarms, and managing teletype communications. If you are adaptable, detail-oriented, and committed to teamwork and integrity, we invite you to apply and help us keep Laguna Beach safe.

The schedule is a 3/12 schedule with an 8-hour payback shift every other week. The Communications Center is a 24/7 operation which includes holidays and weekends.

Any combination of education and experience demonstrating the ability to effectively and successfully perform the duties of the position is considered qualifying. A typical combination is as follows:

Education: Graduation from high school or equivalent.

Experience: Two (2) years of experience in clerical and public contact work is required. Typing speed of at least 30 wpm is required (Note: typing certifications are not required to apply but will be required at a later date.)

License/Certificate: Possession of any certification and/or license relevant to the position of public safety dispatcher is preferred.

Why work for Laguna Beach:

Laguna Beach is a beautiful coastal city located in Orange County, California, with a vibrant art scene and cultural events. We offer competitive compensation and benefits packages, including City paid health insurance for employees, alternative work schedules, wellness programs and more! The City has a strong commitment to its employees, providing opportunities for professional growth and development through training and education programs.

Additional resource: Commission on POST > Home (ca.gov)

The Department:

The Police Department is organized into two divisions and provides general law enforcement services, including animal control and oversight and management of our local animal shelter. There are 104 full-time positions, of which 60 of the positions are sworn personnel. The department augments its services with the assistance of Reserve Police Officers, Community Volunteers, Animal Shelter Volunteers, Parking Services, Police Explorers, Police Cadets, and Traffic Control Aides.

Pre-Placement Process:

All prospective candidates must successfully pass a background security investigation, polygraph examination, pre-employment physical examination including a drug test, and a psychological examination.

Equal Opportunity Employer:

The City of Laguna Beach is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation. EEO/ADA.