Police Dispatcher FT/PT

National Police; Newport Beach, Northern (CA, KY); Hybrid; USD 66,000 - 93,000; Full time

Job summary

National Police in Newport Beach, CA is seeking a dedicated Emergency Dispatcher to receive and process emergency and non-emergency calls, dispatch police units, and coordinate support from animal control and parking control as needed.

The role requires a High School diploma or GED, with POST Dispatch certification desirable; a fingerprint-based background check is mandatory, and a California driver’s license may be requested due to field duties.

Qualifications

• High school diploma or GED required.
• POST Public Safety Dispatcher certificate desirable.
• Background check and fingerprinting required prior to employment.
• Driver's license may be required due to field duties.

Responsibilities

• Receive emergency and non-emergency calls and determine priority.
• Dispatch police units and coordinate with other agencies.
• Monitor alarms and relay information to field units.
• Maintain logs of calls, units dispatched and actions taken.
• Operate communications and office equipment as needed.
• Attend scheduled shifts as required.

Skills

Public contact experience

Dispatcher experience

Education

High school diploma or GED

POST Dispatch Certificate

Job description

Salary: $5,942.06 - $8,359.85 Monthly

Position Summary:

To receive and process emergency and non-emergency calls for service and dispatch police units using computer aided dispatch and a variety of communications equipment; performs related duties for animal control and parking control officers and related requests for service.

Essential Functions:

• Receive emergency and non-emergency calls from the public requesting police, fire or other emergency service; determine nature and location of emergency, determine priority and dispatch emergency units or refer calls as necessary and in accordance with established procedures;
• Respond to field unit requests and maintain their status;
• Relay information and assistance requests involving other law enforcement agencies;
• Monitor alarms received through automatic alarm systems; dispatch units as appropriate;
• Make inquiries and interpret responses from Teletype networks relating to wanted persons, stolen vehicles, vehicle registration, stolen property, etc.
• Test and inspect equipment as required;
• Establish and maintain daily log of all field calls and units dispatched; record, classify, and maintain records of communication;
• Operate a variety of communications and office equipment;
• Regularly and predictably attend work; and
• Perform related duties as assigned.

Requirements:

• Entry Level Appointments: Prior public contact or police agency experience desirable. Prior California public safety dispatching experience is highly desirable. Lateral Appointments: One year of experience with a California police agency as an emergency dispatcher.
• High school graduation or G.E.D; possession of a POST Public Safety Dispatcher certificate is highly desirable.
• Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver's license and an acceptable driving record may be required.
• Possession of, or ability to obtain, a POST Dispatch Academy Public Safety Dispatcher Certificate.
• Prior to employment, the prospective candidate must successfully complete a thorough background review, including being fingerprinted by Newport Beach Police Department.