Public Safety Dispatch Specialist

Children's Wisconsin; Milwaukee (WI); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Children's Wisconsin is seeking a Public Safety Dispatcher to operate access control, alarm, video surveillance, CAD and related systems. You will respond to emergencies by dispatching internal and external resources and collaborate with Public Safety Call Center Operators during emergencies and routine operations.

Qualified candidates will have at least a high school diploma or GED, 1+ years in customer service, and 2+ years as a dispatcher preferred.

Qualifications

• Strong written and verbal communication skills.
• Excellent interpersonal abilities for engagement with the public and hospital staff.
• Ability to read/write and complete required forms and records.

Responsibilities

• Operate access control, alarms, video surveillance, CAD and other systems.
• Respond to emergencies by dispatching appropriate internal or external resources.
• Collaborate with Public Safety Call Center Operators during emergencies and normal operations.

Skills

Communication skills

Customer service

Multitasking

Interpersonal skills

Education

High school diploma or GED

Tools

CAD

EPIC

Surveillance systems

Microsoft Word/Excel/Access

Job description

Children's Wisconsin is seeking a Public Safety Dispatcher to operate access control, alarm, video surveillance, CAD and related systems. You will respond to emergencies by dispatching internal and external resources and collaborate with Public Safety Call Center Operators during emergencies and routine operations.

Qualified candidates will have at least a high school diploma or GED, 1+ years in customer service, and 2+ years as a dispatcher preferred.