Public Safety Dispatcher - Emergency Communications Pro

Public Safety Dispatch Network; Jonas Ridge (NC); On-site; USD 35,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Jonas Ridge, NC seeks skilled police dispatchers to handle emergency and nonemergency requests, document details, and coordinate with officers and agencies. The role emphasizes accuracy, calm under pressure, and clear radio communication.

Dispatchers may work nights or weekends with rotating shifts and overtime depending on staffing. Access to records systems and ongoing training are part of the job requirements and professional conduct standards are expected.

Qualifications

• High school diploma or equivalent required; training provided for entry-level roles.
• Accurate typing, clear radio communication, and ability to learn jurisdiction geography.
• Background checks and security screenings may apply.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Listening

Education

High school diploma

Tools

Criminal justice information systems

Job description

Public Safety Dispatch Network in Jonas Ridge, NC seeks skilled police dispatchers to handle emergency and nonemergency requests, document details, and coordinate with officers and agencies. The role emphasizes accuracy, calm under pressure, and clear radio communication.

Dispatchers may work nights or weekends with rotating shifts and overtime depending on staffing. Access to records systems and ongoing training are part of the job requirements and professional conduct standards are expected.