Emergency Communications Dispatcher

Public Safety Dispatch Network; Penrose (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Paid leave

Job summary

Public Safety Dispatch Network in Penrose, NC seeks skilled police dispatchers to support law enforcement communications. You will receive emergency and nonemergency requests, document details, and assign calls to officers while monitoring radio traffic and incident updates.

The role requires accurate typing, clear radio communication, and rapid coordination with agencies. Training is provided as needed in a structured, security-conscious environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required, with on-the-job training possible.
• Ability to type accurately and understand spoken information for radio and phone communications.
• Clear radio communication, geographic understanding, and eligibility for security screening may apply.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other services as needed.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Multitasking

Radio communication

Clear communication

Education

High School Diploma

Tools

CJIS awareness

Job description

Public Safety Dispatch Network in Penrose, NC seeks skilled police dispatchers to support law enforcement communications. You will receive emergency and nonemergency requests, document details, and assign calls to officers while monitoring radio traffic and incident updates.

The role requires accurate typing, clear radio communication, and rapid coordination with agencies. Training is provided as needed in a structured, security-conscious environment.