Public Safety Dispatcher: Emergency Communications

Commonwealth of Pennsylvania; Mylo Park (PA); Presencial; USD 50.000 - 75.000; Jornada completa

Descripción de la vacante

The Commonwealth of Pennsylvania is seeking Police Communications Operators to support state police operations in Ebensburg. You will receive emergency calls, coordinate incidents, and relay critical information to troopers while assisting the public with department services.

Typical duties include record management, visitor assistance, and participating in training to stay current on procedures. This is a full-time, non-civil service position with rotating shifts.

Formación

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems or
• Two years of experience using computer systems for entering, updating, and retrieving information
• Completion of 60 college credits or an equivalent combination of experience and training

Responsabilidades

• Emergency Calls: Receive and assess calls to collect key details and determine response needs
• Incident Dispatch: Relay information to troopers and coordinate support from police, fire, and medical services
• Record Management: Query and update records in specialized public safety databases and electronic record systems
• Public Assistance: Address questions from the public about department services and law enforcement activities
• Visitor Support: Greet and assist visitors by guiding them to information or arranging contact with a trooper
• Training Participation: Take part in structured training and help introduce new operators to procedures

Conocimientos

Two-way radio

Public Safety CAD

Computer systems

Educación

60 college credits

Herramientas

Public Safety CAD software

Descripción del empleo

The Commonwealth of Pennsylvania is seeking Police Communications Operators to support state police operations in Ebensburg. You will receive emergency calls, coordinate incidents, and relay critical information to troopers while assisting the public with department services.

Typical duties include record management, visitor assistance, and participating in training to stay current on procedures. This is a full-time, non-civil service position with rotating shifts.