Emergency Medical Dispatcher — Fast-Paced 911 Ops

Emergency Telecommunicator Services; Du Quoin (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Perry, IL seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and vital details, and coordinate ambulance response using approved protocols. Training sponsorship may be available for qualified candidates.

Applicants should have a high school diploma or equivalent; CPR certification is often required, and EMS dispatcher certification may be required before appointment. Overnight, weekend, and rotating shifts may apply.

Qualifications

• High school diploma or equivalent required; sponsorship or training may be offered.
• CPR certification may be required; EMT or paramedic credentials are not universally required.
• Certification as Emergency Medical Dispatcher may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient’s location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Perry, IL seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and vital details, and coordinate ambulance response using approved protocols. Training sponsorship may be available for qualified candidates.

Applicants should have a high school diploma or equivalent; CPR certification is often required, and EMS dispatcher certification may be required before appointment. Overnight, weekend, and rotating shifts may apply.