Public Safety Dispatcher & Corrections Officer

APCO International; Alaska; On-site; USD 60,000 - 95,000; Full time

Job summary

APCO International in Alaska seeks a specialized public safety communications professional to manage urgent and routine call processing, dispatch operations, and responder coordination. The role requires independent judgment within policy, strict confidentiality of criminal-justice information, and precise use of CAD, APSIN/NCIC, and related systems to ensure rapid and accurate assistance.

You will work with multi-agency partners and support custody and facility security according to law and

Responsibilities

• Answers emergency and non-emergency calls via telephone, text, alarm, radio, and approved digital channels.
• Identifies location, incident type, hazards, and responder needs to prioritize responses.
• Dispatches law enforcement, fire, EMS, and mutual-aid resources per protocols.
• Maintains CAD records and ensures accurate, timely updates and notifications.
• Verifies legal authority for prisoner custody, booking, and release; maintains records.
• Upholds confidentiality of sensitive information and adheres to policy and law.
• Supports accessibility and language assistance as required to ensure equitable service.
• Maintains security, custody, and safety of facilities and inmate handling.

Job description

APCO International in Alaska seeks a specialized public safety communications professional to manage urgent and routine call processing, dispatch operations, and responder coordination. The role requires independent judgment within policy, strict confidentiality of criminal-justice information, and precise use of CAD, APSIN/NCIC, and related systems to ensure rapid and accurate assistance.

You will work with multi-agency partners and support custody and facility security according to law and