Security Officer/Dispatcher

C001 New Jersey Institute of Technology; United States; On-site; USD 42,000 - 57,000; Full time

Job summary

New Jersey Institute of Technology (NJIT) is seeking a Security Officer/Dispatcher to support the Department of Public Safety Telecommunications Center. You will handle emergency and non-emergency calls, monitor alarms and CCTV, and assist officers with information from NCIC/NJIS/AOCTELE while maintaining security of premises.

Under the direction of a Shift Sergeant, you will coordinate radio and phone communications across departments, ensuring timely responses and adherence to policy.

Qualifications

• High School Diploma/GED
• Less than 1 year experience.

Responsibilities

• Acknowledge and transmit radio calls for emergency and non-emergency service.
• Contact and receive phone calls from various public and private services and University departments.
• Receive and transmit calls on both Physical plant and HVAC radio.
• Monitor NJIT police, SPEN, and Newark radio communications.
• Dispatch Police Officers and Public Safety Officers on assignment in accordance with departmental policy and procedure.
• Maintain the security of equipment, keys, and reports on his/her duty shift.
• Maintain and operate the CAD system
• Monitor and manipulate CCTV systems.
• Monitor AMAG alarm system, consisting of door alarms, fire alarms, etc.
• Maintain Verizon Fleet System.
• Provide on-scene officers with information obtained from NCIC, NJIS and AOCTELE.
• Under the direction of the Shift Sergeant or designated supervisor, during an assigned tour of duty, provides assistance and protection to persons and property in and about NJIT owned and leased buildings, office grounds and parking areas.
• Maintains orderly conditions and takes measures required to assure observance of the law.
• Safety and Security Coordination - The incumbent is responsible for ensuring the safety and security to persons and property in and about NJIT premises.

Education

High School Diploma/GED

Job description

Title

Security Officer/Dispatcher

Reports To

Chief of Police

Position Summary

Under the direction of a University Police Shift Sergeant, assists with the operation of the Department of Public Safety Telecommunications Center in NJIT Police Headquarters. Receives and coordinates all telephone communications including emergency phone lines, radio requests from Police, Fire, EMS, Parking Services, Security Officers, bike patrol, Facilities Services and Housing personnel when necessary. Determines the nature and location of emergencies and determines priorities. Monitors alarm systems and answers non-emergency calls for assistance. Receives requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data.

Essential Functions

• Acknowledge and transmit radio calls for emergency and non-emergency service.
• Contact and receive phone calls from various public and private services and University departments.
• Receive and transmit calls on both Physical plant and HVAC radio
• Monitor NJIT police, SPEN, and Newark radio communications.
• Dispatch Police Officers and Public Safety Officers on assignment in accordance with departmental policy and procedure.
• Maintain the security of equipment, keys, and reports on his/her duty shift.
• Maintain and operate the CAD system
• Monitor and manipulate CCTV systems.
• Monitor AMAG alarm system, consisting of door alarms, fire alarms, etc.
• Maintain Verizon Fleet System.
• Provide on-scene officers with information obtained from NCIC, NJIS and AOCTELE.
• Under the direction of the Shift Sergeant or designated supervisor, during an assigned tour of duty, provides assistance and protection to persons and property in and about NJIT owned and leased buildings, office grounds and parking areas.
• Maintains orderly conditions and takes measures required to assure observance of the law.
• Safety and Security Coordination - The incumbent is responsible for ensuring the safety and security to persons and property in and about NJIT premises, which includes, by way of illustration only.

Pre-Requisite Qualifications

High School Diploma/GED, Less than 1 year experience.

Union

Office & Professional Employee International Union (OPEIU)

Compensation

Range: OPEIU -17 Compensation: $42,070.00 - $57,382.56 NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, or other items.

Employment Type

FLSA: Non-Exempt Time Type: Full time Pay Rate: Salary Additional Information: As an EEO employer NJIT is committed to building a diverse and inclusive teaching, research, and working environment and strongly encourages applications from individuals with disabilities, minorities, veterans, and women.

Compliance and Accommodations

Employment at NJIT is subject to the provisions of New Jersey First Act which mandates new employees, who are not NJ residents, to establish primary residence in New Jersey within one year of their appointment to certain positions. The law does not apply to any individual employed at NJIT on a temporary or per semester basis as a visiting or adjunct professor, teacher, lecturer, researcher or administrator. If special accommodations are needed in applying for a position, please visit the Department of Human Resources located in Fenster Hall, 5th Floor, University Heights, Newark, NJ 07102 or call [phone]. If you have questions, please email the Human Resources Department at [e-mail].

About NJIT

When you work at New Jersey Institute of Technology (NJIT), you become part of a dynamic and innovative community dedicated to advancing education, research, and technological excellence. Recognized as New Jersey’s premier public polytechnic university, NJIT serves a diverse population of over 12,000 students across six colleges and schools, offering a forward-thinking academic environment in the heart of Newark, just minutes from New York City. At NJIT, we are committed to fostering a workplace culture rooted in inclusion, collaboration, and excellence. Employees are empowered to grow professionally, contribute to meaningful work, and support a mission that shapes the future of technology, education, and research.