Public Safety Dispatcher: Calm, Precise Coordination

Evolving Solution Services; Pocono Lake (PA); On-site; USD 22,000 - 25,000; Full time

Job summary

Evolving Solution Services seeks a Dispatcher for the Department of Public Safety. The role involves receiving and coordinating calls for service, dispatching personnel, and maintaining logs to ensure rapid, accurate communications across agencies.

Candidates should have a high school diploma or GED with 1–2 years in dispatch or related public safety service. Ability to handle multiple tasks under pressure is essential.

Qualifications

• High school diploma or GED required; additional coursework in emergency communications, criminal justice, or public safety preferred.
• 1–2 years of dispatch, emergency communications, or public safety customer service experience preferred.

Responsibilities

• Receive and coordinate calls for service.
• Dispatch personnel and resources to incidents.
• Maintain logs and records for all communications.
• Ensure timely and accurate communication between departments and external agencies.
• Monitor and operate radio systems and surveillance as needed.
• Coordinate access and documentation for vendors and service providers.

Skills

Verbal communication

Calm under pressure

Detail-oriented

Multitask

Emergency protocols

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Evolving Solution Services seeks a Dispatcher for the Department of Public Safety. The role involves receiving and coordinating calls for service, dispatching personnel, and maintaining logs to ensure rapid, accurate communications across agencies.

Candidates should have a high school diploma or GED with 1–2 years in dispatch or related public safety service. Ability to handle multiple tasks under pressure is essential.