Public Safety Dispatcher: Be the Calm in Emergencies

National Public Safety Careers; St. John (KS); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator in St John, KS. Responsibilities include processing emergency and nonemergency requests, verifying locations, and coordinating response resources.

You will operate CAD, telephone, mapping, and radio systems while communicating clearly with callers and responders. The role emphasizes accurate typing, active listening, and the ability to switch between tasks in a high-stress environment.

Qualifications

• High school diploma or equivalent is commonly required.
• Accurate typing, active listening and clear communication are essential.
• Ability to switch between tasks and manage multiple information streams.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Maintain records and follow information security requirements.

Skills

Typing

Active listening

Clear communication

Task switching

Education

High school diploma or equivalent

Tools

CAD systems

Radio/telephone systems

Mapping software

Job description

National Public Safety Careers seeks a Public Safety Dispatcher/Telecommunicator in St John, KS. Responsibilities include processing emergency and nonemergency requests, verifying locations, and coordinating response resources.

You will operate CAD, telephone, mapping, and radio systems while communicating clearly with callers and responders. The role emphasizes accurate typing, active listening, and the ability to switch between tasks in a high-stress environment.