Public Safety Dispatcher: Be the Calm in Emergencies

Public Safety Dispatch Network; Ithaca (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Ithica, NY is seeking skilled Public Safety Dispatcher / Telecommunicator to join our centers. You will support flow of information between the public and emergency responders, handling call taking and dispatch duties.

Responsibilities include using CAD, telephone, mapping and radio systems, verifying locations, prioritizing incidents, and coordinating resources while following agency procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications and compensation.
• Applicants should demonstrate accurate typing, active listening, and clear communication.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Job description

Public Safety Dispatch Network in Ithica, NY is seeking skilled Public Safety Dispatcher / Telecommunicator to join our centers. You will support flow of information between the public and emergency responders, handling call taking and dispatch duties.

Responsibilities include using CAD, telephone, mapping and radio systems, verifying locations, prioritizing incidents, and coordinating resources while following agency procedures.