Public Safety Dispatcher (All Shifts)

Washington University in St. Louis; St. Louis (MO); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

Tuition assistance

Job summary

Washington University in St. Louis seeks a Dispatcher to assist in coordinating operations of the Communications Center and perform regular dispatcher duties. You will work with the Communications Center Supervisor to develop training materials, ensure staffing, and maintain CCTV and CAD systems.

Responsibilities include handling emergency and non-emergency calls, dispatching police personnel, and keeping logs. Prior experience preferred; shift flexibility may be required.

Qualifications

• High school diploma or equivalent high school certification or combination of education/experience.
• Successful completion of any required training to be a state certified Telecommunicator.
• Pass a drug screen and criminal background investigation.
• Knowledge of NCIC, MULES, REJIS and the FCC.

Responsibilities

• Receives emergency and non-emergency calls from the public and refers non-emergency calls.
• Dispatches police personnel using radio system after assessing requests.
• Records police activity in CAD system and forms.
• Maintains contact with field personnel via police radio and monitors safety.
• Monitors alarm panels and dispatches units; verify authenticity.
• Monitors campus CCTV feeds and follows up on activity.
• Broadcasts on multiple radio frequencies and coordinates with related teams.
• Dispatches Emergency Support Team and blue light system as needed.
• Notifies personnel using the telecommunication system for specific incidents.
• Performs computer inquiries and updates on stolen property, missing persons, etc.

Skills

Analyze Information

Deadline Management

Decision Making

Emergency Dispatch

Enhanced 911

Impartiality

Listening Effectively

Multitasking

Objective Thinking

Oral Communications

Police Dispatching

Prioritization

Problem Solving

Radio Systems

Scheduling

Speak Effectively

Speaking Clearly

Stress Management

Teamwork

Working Independently

Work Relationships

Written Communication

Education

High school diploma or equivalent

Job description

Washington University in St. Louis seeks a Dispatcher to assist in coordinating operations of the Communications Center and perform regular dispatcher duties. You will work with the Communications Center Supervisor to develop training materials, ensure staffing, and maintain CCTV and CAD systems.

Responsibilities include handling emergency and non-emergency calls, dispatching police personnel, and keeping logs. Prior experience preferred; shift flexibility may be required.