Public Safety Dispatcher & Emergency Communications

Saint Xavier University; Chicago (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Saint Xavier University is seeking a Dispatcher to direct police, security, and EMS personnel on calls for service using the campus 911 system. The role requires monitoring alarms, directing responders, and logging activity while maintaining confidentiality and professional conduct.

The dispatcher serves as an emergency command post when needed and participates in internal training, ensuring timely communication with officers, supervisors, and on-call staff during incidents.

Qualifications

• We are seeking candidates who show strong interpersonal and communication abilities.
• Ability to solve problems calmly and effectively in a fast-paced environment.
• Must meet the listed educational requirements and pass background checks.

Responsibilities

• Directs calls for service to public safety, security, and EMS personnel.
• Monitors on-site E911 and switchboard alarms and directs responders as needed.
• Serve as dispatcher and router for Public Safety communications.
• Log calls and monitor the public safety radio system during shifts.
• Act as an emergency command post when required and attend training.
• Maintain confidentiality and communicate status to officers and supervisors.
• Maintain presence at the dispatch center and coordinate with on-duty staff.
• Contact on-duty supervisor and on-call staff during emergencies and coordinate EMS.
• Call local emergency services when needed and facilitate campus response.
• Learn all Public Safety and University policies; stay well-groomed and courteous.
• Function as needed by department to ensure campus safety.

Skills

Interpersonal skills

Communication

Problem solving

Education

High school diploma or GED

Job description

Saint Xavier University is seeking a Dispatcher to direct police, security, and EMS personnel on calls for service using the campus 911 system. The role requires monitoring alarms, directing responders, and logging activity while maintaining confidentiality and professional conduct.

The dispatcher serves as an emergency command post when needed and participates in internal training, ensuring timely communication with officers, supervisors, and on-call staff during incidents.