Public Safety Dispatcher – 911, CAD & EMS (Shift Work)

U.S. Department of Defense; Utah; On-site; USD 42,000 - 66,000; Full time

Job summary

U.S. Department of Defense is seeking a Public Safety Telecommunicator for USAG Dugway, Dugway, UT. The role focuses on monitoring unit status, logging incidents, and coordinating emergency response using E911/CAD/LMR systems.

Candidates should be capable of handling 911 calls, updating responders en route, and maintaining NFIRS reports, while complying with certification and training requirements. The position requires shift work, potential TDY, and a background check.

Qualifications

• Experience in public safety dispatch or emergency communication.
• Ability to log, monitor, and update field unit status and responses.
• Familiarity with NFIRS reporting and CAD/LMR systems.

Responsibilities

• Monitors and logs status and availability of police, fire, and medical units to ensure appropriate response.
• Updates information en-route to medical/police/fire personnel.
• Maintains NFIRS reports and retrieves related statistics.
• Operates databases to provide accurate field information during emergencies.
• Receives and evaluates 911 calls involving fire, police, and EMS and relevant alarms.
• Transfers callers or dispatches units as required and coordinates enroute units.

Skills

Public safety dispatch

Emergency response coordination

Tools

E911 CAD System

Land Mobile Radio (LMR)

National Fire Incident Reporting System (NFIRS)

Emergency dispatch software

Job description

U.S. Department of Defense is seeking a Public Safety Telecommunicator for USAG Dugway, Dugway, UT. The role focuses on monitoring unit status, logging incidents, and coordinating emergency response using E911/CAD/LMR systems.

Candidates should be capable of handling 911 calls, updating responders en route, and maintaining NFIRS reports, while complying with certification and training requirements. The position requires shift work, potential TDY, and a background check.