Emergency Medical Dispatcher – 24/7 Critical Communications

911 Emergency Communications; Dugway (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Dugway, UT is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and details, and determine response priorities using approved protocols. You may provide pre-arrival instructions and coordinate ambulance resources as needed.

Applicants should have a high school diploma and may need national or state EMD certification. Roles may require overtime, nights, weekends, and holidays as part of a continuous operations environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Dugway, UT is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations and details, and determine response priorities using approved protocols. You may provide pre-arrival instructions and coordinate ambulance resources as needed.

Applicants should have a high school diploma and may need national or state EMD certification. Roles may require overtime, nights, weekends, and holidays as part of a continuous operations environment.