PUBLIC SAFETY DISPATCHER 3

MESQUITE MENTAL HEALTH CTR; Carson (CA); On-site; USD 54,000 - 81,000; Full time

Job summary

The State of Nevada is seeking dedicated Public Safety Dispatchers for permanent full-time positions. As a dispatcher, you will perform vital communication tasks, assist law enforcement, and manage emergency situations. Qualified candidates are expected to have relevant experience in law enforcement communications and the ability to handle multiple tasks in high-pressure scenarios. Excellent benefits are provided by the State of Nevada, emphasizing their commitment to supporting employees in this critical role.

Benefits

Medical insurance

Paid sick leave

Paid vacation

Paid holidays

Deferred compensation

Qualifications

• Two years in law enforcement communications.
• NCIC certification required within six months.
• Typing speed of at least 35 WPM.

Responsibilities

• Perform technical communication work in the dispatch center.
• Assist law enforcement in emergency situations.
• Maintain logs, records, and prepare statistics.

Skills

Communication

Multi-tasking

Crisis Management

Education

High School Diploma or equivalent

Job description

Nevada Employee Action and Timekeeping System

APPROXIMATE ANNUAL SALARY -$54,434.16to$80,053.92PAY GRADE:31

The salary range indicated in this announcement is based on the Employee/Employer retirement compensation schedule. An employer-only option is available at a reduced salary range. Generally, salaries start at the lowest level of a step 1 and increase with each year of service to the highest level of a step 10.

For more information on benefit and retirement programs, please see the sections below.
In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

JOB INFORMATION

Work Type: Permanent, full time vacancies as they may occurin this geographical location.

Division: Records, Communications and Compliance

Applications accepteduntil recruitment needs are satisfied

** Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made.

The Position

Public Safety Dispatchers perform technical communications work in the operation of a district, central, or statewide communications center including but not limited to: providing assistance to law enforcement units in both routine and emergency situations; dispatching enforcement units and other emergency mobile units from a computerized dispatch center; researching various criminal justice records systems and transmitting the required information; placing telephone calls for officials and registered vehicle owners at accident scenes; providing assistance to other law enforcement agencies as requested; maintaining a variety of logs and records; and preparing statistical summaries on center activities.

Incumbents perform the full range of duties described in the series concept and, in addition, act as a lead worker over lower-level Public Safety Dispatchers to include work review and assignment, training, and providing input regarding performance evaluations and discipline as needed. This is the journey level in the series. Dispatchers must have the ability to handle more than one task at a time and operate efficiently in critical and stressful situations. They must stay calm and be able to communicate with callers, enforcement units and other emergency mobile units in a team atmosphere in both emergency and non-emergency situations. They want to make a difference by helping in time of emergency. There is never a dull moment in the dispatch center. It can be tough sometimes; dispatchers help citizens through a lot of difficulty and life-threatening situations, as well as taking the proper steps to ensure the responders are safe. The dispatch center runs 24/7, meaning dispatchers work various shifts (dayshift, swing shift, graveyard), including weekends and holidays. However, the benefits of the job can outweigh some of the difficulties. The State of Nevada provides excellent benefits, including medical insurance, paid sick leave and vacation, paid holidays, and deferred compensation. Eligible candidates will receive a seminar email invitation that will explain all the exams during the interview stages. The State of Nevada is committed to Equal Employment Opportunity/Affirmative Action in recruitment of its employees and does not discriminate on the basis of race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

In order to be qualified, you must meet the following requirements:

Education and Experience (Minimum Qualifications)

Two years of experience in law enforcement communications including control of ten or more units and the use of State and national criminal justice information systems; OR one year of experience as a Public Safety Dispatcher II in Nevada State service.

Special Notes

Applicants must meet the minimum typing speed established by the agency at the time of recruitment.

Incumbents must pass the NCIC certification examination within six months of appointment and every two years thereafter as a condition of continuing employment.

Special Requirements

Positions require a pre-employment criminal history check and fingerprinting.

Positions require work on evenings, weekends, and/or holidays.

A State of Nevada/FBI background check will be required of the selected applicant.

Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances.

Additional Position Criteria

Candidates must be able to type at least 35 WPM. Can you meet this requirement?

Must have High School Diploma or equivalent (GED). Do you meet this requirement?

This is not an entry level position, and you must elaborate your work experience in the employment history section. The entry level position is Public Safety Dispatcher 1.

The Examination

Application Evaluation Exam

The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

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Email

Direct Inquiries or Correspondence to:

Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

TDD for the Hearing Impaired [phone] Division of Human Resource Management
Southern Nevada
7251 Amigo St,
Suite 120
Las Vegas, NV 89119

TDD for the Hearing Impaired [phone]

The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.

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