Public Safety Dispatcher (24/7 Shifts)

Regional 911 Intake Solutions; Fort Atkinson (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Fort Atkinson, IA. Responsibilities include taking calls, coordinating with officers, logging incident details, and relaying updates to ensure public safety. Position may involve night or rotating shifts and background checks.

Applicants should have a high school diploma or equivalent, strong typing and communication skills, and the ability to learn local geography and procedures. Training and agency support are provided.

Qualifications

• Typing accurately and listening carefully in a fast-paced environment.
• Clear radio and verbal communication with officers and callers.
• Ability to learn jurisdictional geography and agency procedures.
• Able to pass background and security screenings as required.

Responsibilities

• Receive emergency and nonemergency police requests.
• Document locations, descriptions, and hazards for incidents.
• Assign calls to officers based on priority and policy.
• Monitor officer status and radio traffic in real time.
• Provide timely updates on changing incidents.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and services.
• Maintain incident records and protect sensitive information.

Skills

Typing accuracy

Radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Fort Atkinson, IA. Responsibilities include taking calls, coordinating with officers, logging incident details, and relaying updates to ensure public safety. Position may involve night or rotating shifts and background checks.

Applicants should have a high school diploma or equivalent, strong typing and communication skills, and the ability to learn local geography and procedures. Training and agency support are provided.