Public Safety Dispatcher — 24/7 Emergency Communications

Regional 911 Intake Solutions; Greenville (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Retirement benefits

Paid leave

Employee assistance

Continuing education

Shift differentials

Certification incentives

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in Washington, MS. Dispatchers process calls, verify incident details, and assign units in a fast-paced environment.

The role requires clear communication, ability to manage changing priorities, and coordination while following training and authority limits. Training and credentials vary by vacancy and agency expectations.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training; others require experience in dispatch disciplines before appointment.
• Public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Multitasking

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in Washington, MS. Dispatchers process calls, verify incident details, and assign units in a fast-paced environment.

The role requires clear communication, ability to manage changing priorities, and coordination while following training and authority limits. Training and credentials vary by vacancy and agency expectations.