Public Safety Dispatcher – 24/7 Emergency Communications

City of Bixby, OK; Bixby (OK); On-site; USD 28,000 - 29,000; Full time

Job summary

City of Bixby, OK seeks a Public Safety Communications Dispatcher to answer emergency and non‑emergency calls, dispatch to police, fire, animal control and EMS, and monitor video surveillance. The role requires a High School Diploma or GED, a valid Oklahoma driver\'s license, and the ability to pass a drug screen and background check, plus strong computer and multi‑line phone system skills.

Shifts include weekends and holidays to cover 24/7 operation.

Qualifications

• High School Diploma or GED required.
• Valid Oklahoma driver\'s license required.
• Must pass drug screening and background check.
• Proficient with computers and multiple software programs and multi-line phone systems.
• Ability to read, write, spell, and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• Ability to make quick, accurate decisions.
• Ability to multitask at a high level.
• Ability to work varied shifts including weekends and holidays for 24/7 operation.

Responsibilities

• Answer incoming emergency and non-emergency calls and transfer as needed.
• Dispatch calls to police, fire, animal control, and EMS.
• Dispatch after-hours public works calls.
• Run records checks (driver\'s licenses, criminal histories).
• Enter and update NCIC files.
• Monitor video surveillance.
• Act as jailer providing supervision, meals, and hourly cell checks.
• Perform other related duties as assigned.

Skills

Computer skills

Multi-line phone systems

Decision making under pressure

Reading and writing

Education

High School Diploma or GED

Job description

City of Bixby, OK seeks a Public Safety Communications Dispatcher to answer emergency and non‑emergency calls, dispatch to police, fire, animal control and EMS, and monitor video surveillance. The role requires a High School Diploma or GED, a valid Oklahoma driver\'s license, and the ability to pass a drug screen and background check, plus strong computer and multi‑line phone system skills.

Shifts include weekends and holidays to cover 24/7 operation.