Dispatcher (Revised)

University of Oklahoma; Norman (OK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Benefits eligible

Paid training

Job summary

University of Oklahoma's OUPD Dispatcher role supports campus safety by coordinating emergency and non-emergency calls, dispatching responders, and maintaining communications with campus police and external agencies.

The position monitors security cameras, alarm systems, and radio communications, documents incidents and service requests, and helps secure facilities via electronic access control. It also serves as a Campus Security Authority.

Qualifications

• High School diploma or GED.
• Valid Driver License to drive university vehicles.
• Must obtain Oklahoma Law Enforcement Telecommunications Systems Terminal Operator Certification within 6 months of hire date.
• Bilingual in conversational Spanish and English.

Responsibilities

• Coordinate emergency and non-emergency calls, dispatching appropriate responders.
• Maintain effective communication with campus police and external agencies.
• Monitor security cameras, alarm systems, and radio communications.
• Document incidents and service requests; assist with secure facilities through access control.

Skills

Bilingual in Spanish and English

Education

High School diploma or GED

Job description

Pay Range: Targeted salary $18.00 per hour, based on experience

Benefits Eligible: Yes

Work Schedule: Shift work, must be able to work nights, weekends, and holidays.

Travel: Not required

Position Introduction

OUPD Dispatcher - Become an essential part of campus safety! The University is seeking a dependable and proactive Dispatcher to support campus safety operations by coordinating emergency and non-emergency calls, dispatching appropriate responders, and maintaining effective communication with campus police and external agencies. This role monitors security cameras, alarm systems, and radio communications; documents all incidents and service requests; and assists with securing campus facilities through electronic access control systems. The position also serves as a Campus Security Authority (CSA), ensuring compliance with safety reporting requirements, while providing calm, professional, and efficient service in a dynamic university environment focused on the safety and well‑being of students, faculty, staff, and visitors. Why Join Us? We offer a supportive team environment, meaningful community engagement, steady and mission driven work, a comprehensive benefits package, paid training, and the chance to build a fulfilling public service career in a university setting.

View Full Job Description

Required Education and Experience:

• High School diploma or GED.

Required Certifications And Licenses

• Valid Driver License to drive university vehicles.
• Must obtain Oklahoma Law Enforcement Telecommunications Systems Terminal Operator Certification within 6 months of hire date.

Department Preferences

• Previous experience dispatching for a public safety organization.
• OLETS certification.
• Bilingual in conversational Spanish and English.

Hiring Contingent Upon a Background Check: Yes

Special Indications

• Hiring contingent upon driver's license check.
• Hiring contingent upon Post Offer Employment Testing (POET).